Samsung — Samsung Smart TV

Dear sir,

I have purchased a TV from Dubai recently before 6 months and it has stopped working, it is in India now, the screen blackouts but I when I put a light on the screen it shows the channel name a little bit and voice is completely fine.

Please send a proper technician, as for the first time your technician said it's not a big problem but after a week new person says the Panel is not working, I don't know if he has checked properly.

So please send some one tomorrow to resolve this issue.

Thanks & Best Regards
Murtaza [protected]
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Samsung India customer support has been notified about the posted complaint.
 
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Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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