[Resolved] Samsung — showing ads in j7 duos mobile

Pankajtolani

from Jodhpur, Rajasthan

Address:

Ajmer, Rajasthan, 305001

Ads are very irritating and frequently comes in between any work. I don't want to see ads anymore. Pls do me needful. As i am writing mail or listening on youtube or even in between calls on loudspeaker, at a time when i am complaining about this ads also disturbing me in between my work. I also went to samsung service centre regarding this matter, they told me that these are third party ads we can't do anything in this case.
It's not fair that after spending a that much of amount, consumer is getting irritation. It's a big offence somebody have to take a very strict action against this kind of offence of companies.
Pankaj tolani
[protected]

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Jul 18, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd