[Resolved]  Samsung — tv received broken & warranty not honored

Address:	20720
Website:	www.samsung.com/us/support

I purchased a black friday tv from samsung. The product was damaged internally. I made numerous warranty claims and when they sent support to my home they would title it as something else. Even with escalating the issue i was never re-imbursed or giving a replacement tv. This was the worst experience i’ve encountered with this company! Samsung does not value the consumer because a simple issue like this should have been cleared immediately. Samsung was provided the receipt, photos, and an online claim. I was treated like someone who was trying to get over but indeed i was not. Then to top it off i was just suggested to get another tv. My experience with samsung was horrible and i will never disperse my income to a company who utilizes schemes to avoid customer service. Never again!!!