[Resolved]  Samsung — unresolved display issue on samsung galaxy m52 after software update

Product Details:
Model: Samsung Galaxy M52
Purchase Date: 20/01/2022
Issue Faced: Green and pink vertical lines on the display immediately after a software update.
Incident Description:
Initial Contact: After encountering the display issue, I promptly contacted Samsung's customer service.
Service Center Visit: Following their instructions, I visited the authorized service center after a frustrating wait of 20 days.
Service Denial: Despite their initial assurance of support, I was denied a free screen replacement. The reasons provided were arbitrary and unjustified given that the issue occurred immediately following a software update, clearly not due to any mishandling on my part.
Impact: This situation has caused significant inconvenience and frustration. As a loyal Samsung customer, I expected better service and accountability from such a reputed brand.
Resolution Sought:Immediate free replacement of the faulty screen.A thorough investigation into the cause of the issue.Assurance that similar issues will be handled more efficiently in the future.