[Resolved]  Samsung — Washing Machine Purchase Warranty Issue

Address:

Old 14 New 27 First Floor Vaidhyanathan Street Sowcarpet Chennai 600001

Samsung Team
Chennai India

Ref Samsung Invoice No 33S[protected] on[protected]

Sub Purchase Warranty issue raised on 1-9-2022

Samsung Washing Machine 7kg
Model WA70BG4441BGTL
Serial 05A05PBT800812K

We are not happy with Samsung

Mr SHAJIN this is my 8th mail you for same issue,

We spoke with you on[protected] and[protected] regarding this issue.. you asked two days time and as you promised to solve the issue and send documents for 6 years if not will call on Monday[protected]
What you did
Past 20 days we raised this issue through CUSTOMER CARE and EMAIL and WATSUP CHAT and SERVICES CENTRE and now with YOU (Mr SHAJIN) then what for Service Support team behind useless

We brought the Samsung Washing Machine 7kg topload on[protected] from Samsung Shop App delivery on[protected] installation on[protected] Warranty covers 3 Years for all and 12 years for Motor mention on time of purchase

So Warranty covers until 2022 to 2025 as per purchase
So we paid to Samsung service center extended warranty 3 years Rs 3510
Paid warranty 2025 to 2028
But we received Extended warranty only 2027 on 1-9-2022

We purchased for 3 years warranty means 2022 to 2025 and paid warranty means 2025 to 2028

So kindly send documents for same 6 years until 2028

Kindly reply for me through email or call or watup or text but reply is must as of now I received only ticket no through mail not reply

Click attached below for your reference

Regards
Vidhya Hemanth
[protected]@gmail.com
[protected]
[protected]
Chennai India

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