[Resolved]  Samsung — Worst After Sales Service

Address:Ahmedabad

I have almost all home appliances from Samsung. One of them is Front Loaded Washing Machine. I registered a complaint and they have promised me that engineer will come next day. But no one called and no one came. I called again and registered the same complaint, They again promised that next day engineer will come to fix it. I got ONE call but then no one come. I called again THIRD TIME and registered complaint and next day I got a call and they gave me a number of engineer. I called him and engineered promised to come by afternoon. I took off from my office and was waiting for the engineer to come but he did not come. I called many times he answered one and gave an excuse. then I called many times but he did not answer. they I call to the first person who called me. He also answered once then he did not answer.
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Aug 11, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
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