[Resolved] Samsung — WORST Samsung Product GIVE TO ME-SUGUNA -[protected]

sundaraganesht

from CHENNAI, Tamil Nadu

Jul 10, 2022

Address:

Name Suguna Ph -9841891858 Address: No 3/15 ,Moonlight Apartments ,Rosary Church street,Santhome Mylapore, ch-4

Dear Sir/Madam,

We have purchased a Samsung refrigerator on[protected] from Vasanth & Co -Mylapore Branch. from the day 10 the cooling issue starts, and we have giving a complaint to Samsung Service but there are not responding properly, and they are telling today we will come like that .but no one have turned up. After 3day of complaint there are coming to visit the service issue given by us, and they are charging a amount ok 5k for cooling issue .In between we have filed a lot of complaint to Samsung, but no response and we have the issue till 2022...and the service engineers are behaving rudely to women's. I need to replace the refrigerator or I need my money back.

Regards,
Suguna
[protected], [protected], [protected]
Mylapore
chennai
Tamil Nadu

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Aug 13, 2022

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2022

Samsung India Customer Care's response Dear Customer

Greetings from Samsung!

We would like to inform you that your case is already running with our concern team.

We assure you that our relevant team member will contact you as soon as possible.

Kindly wait for the response from them.

Best Regards,
Samsung