Samyakk.com — Does not refund the amount

Samyakk.com — Does not refund the amount

M Mrinaluni Singh Oct 21, 2020

Hi, I purchase one saree from samyak online site. The amount of product is rs. 7490/-, i tried to pay thourgh google pay but google pay is still on processing, thts why i paid to samyak delivery agent by cash. After delivery agent left the place the amount is got deducted from my bank account. The amount is still not credit on my bank account. I am asking to refund my amount from samyak but they are not providing me any bank statments that they recived payment or not. its one month nw but they didnt refund my amount. Was this information helpful? No (0) Yes (0)
Samyakk.com customer support has been notified about the posted complaint.
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Samyakk

Dec 23, 2020

Hello Mrinaluni,

As per your Google pay, the transaction is still pending which does not mean the amount is credited to us. Regarding the paying in cash to the delivery agent, he does not belong to Samyakk. We deliver the parcels through our Courier partners.

We have checked with the courier partners and they have confirmed that they have received payment only once through cash.

Kindly check with your bank as transaction is showing as processing not completed, they cannot process the payment without your consent.

Thank You.
Samyakk.