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Saraswat Bank Complaints & Reviews

www.saraswatbank.com
1
Updated: Apr 12, 2024
Complaints 243
Resolved
26
Unresolved
217
So far, so good. Saraswat Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Saraswat Bank will keep up the work and continue to help more customers with their concerns even better 🤝
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5
KYC detail not updated
4
request for overdraft facility
2
About unblock my ATM card

Saraswat Bank reviews & complaints page 3

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G
Ganesh Chikhalikar
from Mumbai, Maharashtra
Jun 20, 2021
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Unable to view/download account statement older than 90 days

Hello,
I am not able to view/download account statement of my savings account for the transactions older than 90 days. I couldn't find any tab which allows me to download such older statements. The old portal had the functionality of downloading even an entire financial year statement, can't find it in the new portal. Why has this facility been discontinued?
Please advise.

Thank you....
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S
SamirC
Jun 17, 2021
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Loot with Home Loan interest rate

Two years back I opened a Housing loan account with Saraswat bank. I was promised that the bank revises the Bank Lending rate, if RBI rate is changed. At that time the Interest rate offered was 8.2%. Now the RBI slashed the Repo rate to 4%. Currently the bank is offering new customers 6.7%, but I still continue to pay with 8.2%. Almost all private and nationalized bank have to forward the Repo rate advantage to customer, but not Saraswat.br...
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N
Nagma sayaad
Jun 7, 2021
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Lockdown

Address: Ratnagiri,maharashtra

Plz hmari help karo bank se baar baar contact aa rahe loan ka hafta bharo agar lockdown hi hai to kaha se paise bharege kamaneka jariya hi band hai to hum paise kahase bhare bank manneger ko thodi bhi insaniyat nhi hai o bol rhe hai tum rishtedarose paisa lo, tumare jewar becho gadi hogi to becho, lockdown rehne do do o hmari orobleam nhi humko hafte chahiye ab kya humne jaan deneki agar waise hai to lo hmari jaan, mai khud ek covid petiont...
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M
Mansur ali shah
Jun 2, 2021
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Inconvenience

Address: Pune

Sorry for inconvenience unable to process please contact bank...
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V
Vishakha Pai
May 19, 2021
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Amount debited at atm and I could not withdraw and no reversal

Address: saraswat atm as well as other bank atms no withdrawal n no reversal till yet due to network servor issues

Rs. 200.00 was debited on your Saraswat Bank Debit Card XX7647 on 18-May-2021 07:17:58 PM at BHARAT BANK CO2 GOR E MUMBAI MHIN - ATM0998 The available Balance in your Account is: Rs. 882013.14
(Txn Ref No[protected]
If this is an unauthorised transaction SMS 'BLOCK' to [protected] to permanently block your cards. - Saraswat Bank
To who so ever concerned the above message is i received from your bank as i tried to...
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S
SagarSanjaySurve
May 14, 2021
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Auto debit of Rs.20315.17 from account

Name of the account holder- Sanjay Dhondu Surve
Account No-[protected]
Branch Virar East, Palghar, Maharashtra

There is an auto debit from my account of Rs.20, 315.17/- with the description ACH DR SEQ NO: [protected]
I have no idea about this debit and deduction. Kindly help me out as i am unable to trace this transaction. Also, i visited the branch but the branch executive denied having any information...
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M
mayuresh kovle
May 13, 2021
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Poor New Net Banking Interface

Dear Sir/Madam,

The new internet banking user interface for Saraswat banking is very poor, and not at all user friendly to navigate.

1. The home page layout is very poor
2. From home page there is no easy way to navigate to the transactions details
3. There is some pop-up comes which allows to select dates to see detailed transactions but nothing happens when I try to select date
4. The...
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P
Prashant Babrekar
May 13, 2021
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Internet access

I am following up with mulund East Mumbai Branch for my account internet access from last 20 days.still it's not resolved.otherwise i will not have any option other than closing account [protected]...
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A
adityabhide
May 11, 2021
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Home Loan - System Error

Address: Flat 5, Nav Swati Apt, Alka Puri, Paud Road, Kothrud, near Vanaz Company

My name is Aditya Bhide, the incident took place on 9th May 2021. The Katraj branch of Saraswat bank has deducted extra money from my bank account without notification. The loan EMI goes on 10th of every month. It is an auto debit, where the EMI amount from HDFC gets transferred to Saraswat bank saving account and then from there it goes to loan account. however there was a transaction triggered by the bank on 9th May, where they deducted...
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H
hrishikesh
from Mumbai, Maharashtra
May 7, 2021
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Netbanking Password reset option not working

The password reset option doesn't work for the customer id 7492341.
We tried routing this through the Gadkari Branch office and they are not able to do anything.
Please find the error on entering the Customer ID, Registered Mobile Number and the Verification Code....
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N
Nikita gawde
May 6, 2021
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Transaction on my account was successful but still amount not credited in my account

Hi team,

Did one transaction on my account through phonepe on 28th april of amount 3066 but still amount not credited to my saraswat account.In phonepe app its showing amount credited please could you look into it

Thanks,
Nikita Gawde...
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G
gVij
May 4, 2021
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Non working of net banking site even on 3rd May'21

Address: Kulgaon Badlapur Dist. Thane Maharashtra

A message was received that 'Due to migration net banking services will not be available up to 26th April 2021' however even on 3rd and 4th may '21 neither the site is not responding nor there is any information from Bank....
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R
Rahul sarvajeet singh
from Mumbai, Maharashtra
Apr 28, 2021
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Money debited from account but no withdraw

On 27th of april I have done transction from ATM machine 3 where fail but I got the msg of amount debited from my account in which 4000 rs transction was credited to my account in 5 min but the amount of 8000 and 2500 rs which was not withdraw is still pending to get credited as told by my brance in Bandra east not getting any response from ur side.
If not get clear I am having the video proof which I will post on social media by which...
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A
Anaghakul
Apr 27, 2021
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Fund transfer not credited

Address: 20,3rd Floor,kartar Bhuwan, Minoo Desai Marg,near Radio Club,behind Fariyas,colaba

I have transfered INR 50000 from my DBS bank account to Saraswat savings account on 26 April 2021 . The amount is debited from DBS but has not yet been credited to saraswat acct ending 4714 .
The utr number is 0811OP[protected] .
Please credit the saraswat savings acct [protected]....
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K
kiranplohar
Apr 26, 2021
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Online funds transfer to NEFT from Standard chartered bank

I have transfer Rs.25, 000 on 23.04.2021 from my Standard chartered bank account to my saraswat co op bank account no.[protected]. My SCB account got debited however money still not credited to to Saraswat bank account

Reference no. is LB[protected]...
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Z
Zenulhasan Shaikh
Apr 22, 2021
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Withdrawn 5000 Rupees but Actually received 1000 from HDFC Bank ATM

Hi Team,

On 19Th Apr 2021 around between 5.00PM To 5.35PM i had request withdrawal for 5000/- rupees and actually i have received only 1000/-. Also I had registered feedback on their ATM Machine and leave feedback foe that received less amount as per request,

Kindly please refund the money in my account asap...
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N
Naresh YashwantThakur
Apr 16, 2021
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Locker

Address: Virar east

I have received SMS regarding non operation of my locker twice and then ultimately I received letter from Virar East branch for non operation of locker for last three years and also in the letter they threatend me for brake open the locker for non operation.
I have to state that during the period mentioned in letter I have operated my locker many time last operated in March 2021
Pl let me know why branch is harrassing customer...
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M
mahesh nagare
from Mumbai, Maharashtra
Apr 10, 2021
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ATM amount not withdraw

Address: Shirur dist Pune Maharashtra

ATM amount not withdraw but debit my seving account 10000...
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N
Nikhil Deval
Apr 1, 2021
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Regarding unprofessional behavior

Address: Ambegaon bk

My self nikhil owner of Deval Pharma
Account holder in your bank in bibwweadi pune.
Though I am a regular vendor of the bank some person from paud rd branch calling me continuously regarding order for sanitizer.
I am in the covid duty of the hospital to supply iv fuild
They have no manners to wait or text .
Called 5 times without gap .
Are we free all the time or taken us granted for everything....
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A
Amol Shinde45@gmail.com
Mar 1, 2021
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Amount not withdraw from atm machine

Dear sir,
Yesterday i tried to withdrew 1000 rs from ba k of baroda atm at Shivalik nagar, Haridwar branch but the same was not coming out however the amount is deducted from the bank
My account no.is 14149 and account holder name is amol h shinde.
Pl help to refund the same

Sms details :
Rs. 1000.00 was debited on your Saraswat Bank Debit Card XX7484 on 28-Feb-2021 04:56:20 PM at SIVALIK NAGAR...
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