Website: www.sastasafar.com |
I have made a round trip flight booking to/fro Kolkata - Bengaluru on 17.11.22 from this online site https://www.sastasafar.com/ for 10th Dec - 24th Dec against a payment of Rs 14, 811 via Gpay. Transaction was successful and after 30mins I receive a fake E-ticket on my email with a fake PNR number.
I visit the merchant Go Air site to check my flight booking status using the PNR # J87EKM/JFMJGE given to me in the e-ticket and the airline site shows its an invalid details and couldn't pull up any booking details.
The site has a customer care number[protected] which I kept calling but it didn't connect only one can hear the IVR and then call drops.
I have attached a screenshot of the E-Ticket sent to me over email body and not as an attachment for your reference.
Please take necessary action at the earliest and kindly help me get my money refund
Regards,
Matrideep Dhar
[protected]
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