I hope this letter finds you well. I am writing to address an issue regarding a recent purchase I made from your esteemed company. On[protected], I purchased LG AC 1.5 Ton air conditioner from your store, with the understanding that it came with a complimentary offer of Sowbaghya non stick dosa tawa.
However, despite the stipulated period of time having passed, I regret to inform you that I have yet to receive the complimentary goods promised at the time of purchase. It has now been more than a month since the transaction, and I am concerned about the delay and the lack of communication regarding this matter.
As a loyal customer of your brand, I have always held your products and services in high regard. Nevertheless, the delay in fulfilling the promised offer has left me feeling disappointed and frustrated. I believe it is only fair that I receive the complimentary goods as agreed upon during the purchase.
I kindly request your immediate attention to this matter and a prompt resolution to ensure that I receive the complimentary goods without further delay. If there are any issues or reasons for the delay, I would appreciate being informed of them promptly.
Please consider this letter as a formal complaint and take the necessary steps to address it at the earliest convenience. I would like to resolve this matter amicably and continue our positive association in the future.
I have enclosed a copy of the purchase receipt for your reference. Should you require any further information or clarification from my end, please do not hesitate to contact me at [protected] or [protected]@gmail.com.
Thank you for your attention to this matter. I look forward to your prompt response and the timely resolution of this issue.
Yours sincerely,
Ashokkumar
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