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Sathya Agencies

[Resolved]  Sathya Agencies — Marketed free Samsung TV not received since 6 Months

Address:N0.729/28,,old Banglore Road, Hosur - 635109

Hello Everyone,

We bought an 75 inch Samsung Tv (Model : UA75CU8000) on Sathya Agencies at Hosur. During the purchase the Sales Staaff, they marketed that for this TV, we will also get a Samsung 43 inch for Free ; Based on which we decided to buy the 75 inch TV. But till today (10.07.2024), we waiting for free since 6 Months and no proper response from the Sathyas team in Hosur.

This marketing offer of Free 43 Inch TV was also given by all their competitors during this time; Request to escalate this issue to the top level management (for this false marketing campaigns).

They just blame, Samsung is yet to send the Free TV and so on for six months !!

Date of Inceident : 24.01.2024 (7: 21 PM)
GST Invoice no : 230223WHPD063252
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Aug 24, 2024
Complaint marked as Resolved 
Thanks for the support and rectification of our Problem ---> Special thanks to Sathyas, Head office, Thothukudi !!
Verified Support
Jul 10, 2024
Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]
Verified Support
Jul 20, 2024
Sathya Agencies Customer Care's response Samsung Side Gift Led Inward pending
Verified Support
Jul 31, 2024
Sathya Agencies Customer Care's response Samsung Side Gift Led Inward pending
Jul 31, 2024
Updated by Govindasamy M When can we expect it ; It is already 180 + days. Could you please share the expected date ?

This is the same reason, which I am hearing from day 1 till today. Very poor responsein Hosur showroom.
Would like to escalate the issue to top level management !!
Verified Support
Aug 08, 2024
Sathya Agencies Customer Care's response Samsung Side Gift Led Inward pending
Verified Support
Aug 23, 2024
Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]
Complaint comments 
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Comments

When can we expect it ; It is already 180 + days. Could you please share the expected date ?

This is the same reason, which I am hearing from day 1 till today. Very poor responsein Hosur showroom.
Would like to escalate the issue to top level management !!
Reply

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    +91 46 1420 0985
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    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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