SBI Bank Of India — Sbi atm failed transaction

Hello sir, I'm ishu Kumar Thakre & I'm a CBI bank customer I'm using SBI bank ATM & withdrawal 5000 ₹ at a date 17/02/2017 but I'm received only 1000₹ by ATM remaing 4000₹ not received by ATM. then I'm complaint About this to CBI then I'm wait for 8 days to bank procedure then SBI reply my transection is successful done but how this possible sir Im not receiving 4000₹ withdrawal 5000₹ and receiving amount only of 1000₹ then I'm again complaint about reversal then bank take time for 17 days but again same reply. today is 1 month completed for I'm facing same problem I asked for CCTV footage to SBI bcoz when I used successfully translation so show me. How u said that plz helped me sir is not a easy deal we are a customer we always trusted for best service & justice & please providing me CCTV. & keep justice with customers. I'm follow every steps according to bank but why when I'm asking to ATM operator. He said some of 2000₹ notes cut in pieces & I'm also complaint about this matter to SBI BANK BALAGHAT M.P plz sir check CCTV footage & justice with me. bcoz I'm really tired 😫 now & I'm attracted bank complaint receipt
Thanks