SBI Cards — SBI Cards against harassment

Address:Hyderabad
Website:consumer complaints

Hi Sir,

i had my SBI card past in 2005, due to some personal financial problems i went to settlement with six month duration and i paid the installments, and at the last 2 installments i made some delay in payment. during that some SBI manager called me and asked to pay the due amount which they close my account. i asked to send closer letter before the payment, they told if i made the due payment some around 19000 then they close my account and will send the closing letter, they send the person and i paid the full amount and asked for closing letter, once the payment reflects in the account, they will send it. i called so many times and they didnt send me the closing letter. Later i shifted to hyderabad. later 3 years someone called from SBI and told my account is not closed i need to pay some 50k amount . i told them i cleared all amount. then nobody called me. now after 12 years again some SBI collection agent calling me and asking to pay the amount around 3.5 Lakhs, i told them i already cleared and asked them to send the details. they refused to send any reports or confirming with official email id.
they threated me like they will call my company colleagues, friends, and relatives. they already called couple of my office mates and threated them to pay the dues. i told that guy not to call my colleagues, he is not listening at all and keep on calling 30-40 times with different span numbers. i already loged complaint in Cyber crime . till now alsio i am getting 30-40 calls threating me to pay the amount. i am really getting distrubed a lot and going into panic mode. i am suffering with high BP and this makes heavy stress.

Could you please help me how can i resolve this issue
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Feb 11, 2021
Updated by Gopal_2021
Card Number :-[protected]
register email- since this is 10 years back i didn't remember the email id
register mobile:- since this was 10 years back i didn't remember the number.

Settlement date :- 15th June 2007 (six installments)- i paid all the amount, but did not receive the closure letter.
logged police complaint :- 860/CCPS/CYB/2021 - dated 6th February 2021
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