SBI Credit Card — credit card recovery agents

Address: Mumbai City, Maharashtra, 400053

Dear sir,

Credit card no. [protected]

I have previously made a complaint about one ms. Aarti landline no. +[protected]Her boss is mr. Anand upadhay m : [protected]) about harassment. I got a call on 11/03/2018 that the bank is considering my complaint and that they would revert back to me by 18/03/2019. Today i. E. 13/03/2019 mr anand upadhay called me and said that my settlement amount is fixed that and email has been sent to me. I told him that i would revert back to him later after checking the email. After some ms. Aarti called up and asked that when you are settling the account. I told her that i am arranging funds and that i would contact them as soon as i get funds to settle the account. But by than she started shouting. I dropped the call. Sir/madam, i am in deep financial difficulty and the amount mentioned by them is not possible by me to arrange. Also i would need some time to arrange funds, but they are just pressing me to arrange fund and pay. If i have that much fund in my hand why would i have defaulted in paying my emi. I have never defaulted in my payment previously. I want to settle the account for once and all. But at present my condition is as a bankrupt man. I am trying to arrange funds but it would time and i would request bank to give me time. I would contact the bank and close my account as soon i have funds in my hand. Hope that my request is considered favourably considering previous relationship.