SBI — Debit 4000

Address:

156/63 G belly colony near st.columbus school

On 10 feb i withdraw 4000, but due to insufficient balance in ATM the money was not dispenced. but 4000 debit from my account, after sometime they reverse but again debit.
i am totaly confuse and clueless about this problem, i complaint about it in [protected], they raised a complain 43405584 and after someday automatically closed it with resolving my problem, my branch manager says he is nothing to do with it.