SBI General Insurance — disappointed

Address: Thrissur, Kerala

Claim number : 511703
Policy number : [protected]
Current address : shyam pv, paroor house, ayyanppankavu p. O, kozhukully, thrissur-680752
Due to lightning and thunder on[protected], heavy damage occured to my home and electronic appliances. One part of my home got slanted too. I have informed about this to sbi general insurance at thrissur and a person named anil kumar. V. Came for survey. He asked us to submit our claim f copy, copy of buiding permit, copy of buiding plan, press report form, report from village officer and materiological report. He told us that materiological report fee is rs. 4000. Our panchayat member has already verified my home and given the witness certificate. I enquired about the report from village officer in village office, they are telling that there is no govt rule for issuing such report. I dont know that press report is needed for this purpose so i have not given any newspaper ad. From all this i understood that sbi have no idea in providing the insurance amount. That's why we were asked to provide such unnecessary documents. I am from a middle class family, i will take debt or pledge something and will do my home renewal works. I will not take such general insurance policy from sbi in my lifetime herafter and will not suggest to others too. Please dont do such fraudulant works to others also. Its my kind request. Atleast have some courtesy to pay my initial insurance amount that i have given.
My account number is
Name: shyam pv
Ac. No : [protected]
Ifsc : punb0258800