[Resolved] SBI — sbi credit card

Rajendra

from Gurgaon, Haryana

Aug 17, 2018

Address: 560103

Website: Sbi.com

I bought the SBI credit card 4 years ago.They sent the card and filled wrong address in their system .I was not getting any transaction details hence coukd not pay the bills on due dates.However after due date the executives would call and ask to make the required amount of payments.I used to make the payments immediately after that with fine and interests.Several times requested the customer care to make the address and mail I’d changes.Their contact number even we’re not working successfully.After 2 years I was fed up and stopped using the card and kept the balance about 3000 and asked them to compensate me for 2 years losses.With immediate affect they corrected and started sending bills.I need my 2 years of late payment and fine which I paid due to SBI mistake.

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Oct 24, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2018

State Bank of India [SBI] Customer Care's response Dear Rajendra, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 70476 in your mail to enable us to address your concern on priority.