SBI — Transfer amount from one account to another

Address: Anand, Gujarat, 388530

Hi
This is to inform u thats my grandfather was died on oct 2016 and his account which is open in sbi at near our village but now problem is that we could bot able to withdraw from it account. Coz his has not atm, not signed in checks so i do process which is guided by bank manager. I have completed all documentary like varsai, pedhinama, all filled form which i got from bank manager. But still my payment is pending. I m visit at bank two or three timestimes in week. But im listening from bank manager i will do ur work within two days but its still not completed my payment.. Finally wht i should to do... Tell me...