SBI — withdrew rs 2049/- from my sbi credit card account

GS Kalsi

from Agra, Uttar Pradesh

Jun 6, 2018

Address: Dehradun, Uttarakhand, 248001

Is it mendatory that an sbi credit card holder must pay early card protection fee rs 2049/- to a private card protection agency. And any private agency providing services of any kind can withdraw money without consent of card holder.
Despite my refusal to take their services how someone can withdraw any amount without the help of card holder.

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Jun 06, 2018

Updated by GS Kalsi I reported to ambdusman Dehradun.
DIG Police. Dehradun.
SBI center Dehradun.

Almost a week but no reply,
GS Kalsi

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Comments

CPP Group India Customer Care

Jun 14, 2018

Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team

GS Kalsi

from Agra, Uttar Pradesh

Jun 15, 2018

Name- Gurcharan Singh Kalsi
SBI card number- [protected]

CPP withdrew Rs 2048/- (need refund)
CPP membership details:
Username: kv3587mq

Password: xxf8ajvmy6
Memehip No IA4147635

CPP address
Corporate Address:
CPP Assistance Services Pvt. Ltd.
Ground Floor, Wing A
Golf View Corporate Tower - A, Golf Course Rd., Sector 42
Gurgaon 122002
Haryana, India

CPP Group India Customer Care's response, Aug 24, 2018

Dear Customer,

This communication is with reference to our discussion on 24/08/2018 for your membership IA4147635.

We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers – 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team