SBIcard — Closure of my SBI CARD Account

Dear SBI
My card number is XXXXXXXXXXXX3220

Worst customer care.
This is a big trap.
I want to close the credit card account for personal reasons and requested the same. I keep on receiving calls from a different number from the SBi Card customer care center and forcing me not to close the credit card. Shameless customer care personnel here. It's very unfortunate to say this. I do have full recordings of the conversation in the call.
I need a proper resolution for thus
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State Bank of India [SBI] customer support has been notified about the posted complaint.
 
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Hi Manikumar, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 1192122. 
Hi Madhusudhanan, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 1192581. We request you to remove the comment containing your contact/card details, for security reasons.

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