| Address: New Delhi, Delhi, 110043 | | Website: sbicard.com |
Hi Sir/Madam,
This mail is regarding a complaint to be made against SBI Credit Card.
Around 3 month ago I got a call from SBI Credit card department regarding SBI Credit card, they told me the perks of having SBI Credit Card and below are the points described me by executive:
1. I'll get 10% off on every online bill/recharge payment while paying through SBI Credit Card.
2. I'll get some gift or coupon of value 3000 INR which will waive off the annual fee of SBI Platinum Credit Card.
3. I'll get discounts on electronic purchases.
4. Best Customer Services (Worst Services provided which leads me to complaint via mail).
None of the benefits are being credited to me yet.
Not even the gift or coupon of 3000 INR and also the annual fee is charged within 2nd month of my usage period. Moreover every month I'm being charged GST (some kind of taxes) which should be charged once in a year accordingly.
I don't want to continue services of SBI Credit card as my experience is worst.
I've been trying to reach SBI Credit Card department on [protected] since 20 days but every time either I was kept on hold or provided resolution was irrelevant. Sometime even your executives made fun of me and refused to provide the gift coupon which could waive off the annual fee mentioning that no such services are there.
Sir/Madam, it felt to me like I'm being cheated by SBI Credit Card. I've been using credit card since 2013, I've availed services of banks Axis, Citi and other bank also but I've not experience such rude behavior earlier. If required you can also check my Cibil Score where you can trace my record and can get required info that I'm a true customer who believe in timely payment to services availed.
Please help me to get out of it.
Please refer to below mentioned information which could help you verify my details in your data:
Name: Deepak Dahiya
Date Of Birth: 19th Feb., 1991
Residence : RZ-24, Sudan Garden, Old Roshan Pura, Najafgarh, New Delhi-110043
Mobile: [protected]
Registered Email ID: [protected]@gmail.com
Card No: **** **** **** 6278
Please feel free to reach me at [protected] if required.
Looking for a quick and fruitful response.
Regards,
Deepak Dahiya
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