| Address: Indore, Madhya Pradesh, 452009 | | Website: www.sbicard.com |
Dear sir/ madam,
Kindly note even my repeated reminders to your regarding my statement, still monthly due payment amount not being corrected from your side.
Kindly note i am very disappointed about your behavior of customer care executive through my mobile no.[protected], and [protected], so many time they came on line but still not solved my problem and transfer my call to feedback inr, i have registered dissatisfaction regarding the services you are given to customer, most of time they hold my line to checking and confirmation but no respond, executive name are like rajeev, manisha, kulvinder many of them not understand what is wrong with statements. Dec, jan and feb statement's due payment is showing wrong. I have done only 1 mobile purchase transaction for rs.5680/- which has to convert into emi, but statement not showing correct entry even i am paying emi of the same. (4 time debited
If you are very serious about believing customer pain please resolve this matter, and also take confirmation from your customer care executive and try to know how they resolving this kind of issues with customers.
You are requested to look into the matter and help, i don't want to close this credit card but because of your pathetic situation, i forced to stop using your credit card henceforth.
Manoj mahadik
[protected]
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