SBPDCL — power cut in boring road

Address: Yaduvanshi path boring road, Patna, Bihar, 800001

D/Sir
There is long breakdown happening at Yaduvnsh Path, Wholesale Gali, Boring Road, Patna -1 every night since last four days between 11 pm to 3 am. Pesh helpline remain always busy as they hang the phone to avoid complain. After reaching pesu at midnight, the say that transformer is getting overheated and current will be restore within half an hour which never happens. We are facing hard time. Please help..