[Resolved] Schwing Stetter India — slm 4000 mixer machine

Sanchit777

from Dehra Dun, Uttarakhand

May 1, 2018

Address: New Delhi, Delhi, 110034

We m/s venus buildtech india pvt ltd purchased a machine ie slm 4000 from m/s schwing stetter india. It’s not even a year old and it breaks down every other week. Although the service was good in starting few weeks but now they don’t even ans our calls. Is this the way u give your customers after sale services? Mr vipul mishra was the person who sold us the machine and there is no response from his side. Kindly resolve this problem as these regular breakdowns are causing a lot of trouble for our work.

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May 3, 2018

Complaint marked as Resolved

Our problem has been resolved as the service team gave a quick response to our complaint. I would like to thank the team for replying and giving service on time.

Schwing Stetter India customer support has been notified about the posted complaint.

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Comments

Sunflower Power Energy

Jan 9, 2020

We purchase Machine slm 2200 dated 1/1/2020...We are first coustmer in 2020 Company, Neeraj Sharma comites us to send FOC spare parts worth Rs 70, 000 but till date not received...I think he is trying to cheat us behafe of company
This is not good health for Schwing setter machine product in India