SETC — charging more amount for bus ticket by conductor

Address: 635109

Hello sir,
I traveled from hosur to bangalore electronic city on 18th dec 2017 at 8 am. Usually conductor will charge rs.35/- from hosur bus-stand to electronic city even if it is fly-over service. But this conductor is collecting rs.55/- for all. We asked the reason but he said this is fly-over service and he is behaving in irrespective manner with all passengers if we questioning him. He threatened one passenger and ask him to get down in the mid of travel on fly over bridge. How can he do like that for questioning him? Also this conductor is not giving signal to stop the bus in stopping (Even in main stopping also).

He is shouting on all passengers to give extra amount. This is one of the worst behavior i have ever seen. I am lodging a complaint against this conductor for his worst behavior and collecting more amount from passenger against government rules. He not even wearing his name batch properly. Kindly take action against him.

Details of bus and conductor:

Bus no: tn29 n 2597 (Salem to bangalore - via hosur)

Conductor name: he is not wearing batch properly

Attached: photo including conductor photo
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PNR no TN24454127
Cancelation date 12.4.18 I have attached scree shot of the cancelation ticket. Refund money mentioned in that. I want my money back. How long will u take to refund our money

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    Hosur, Tamilnadu
    India
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