Sharp India Complaints & Reviews

.aought my new frige in d month of march on 2013. Withing the tenth month it has stopped working.. i hav called the customer care several times..a person came to repair, he opened ol d intrior parts and left it unaid...he took a lot of money also...til now my frige is not working...im a wirlpool user, and the biggest mistake of my life was to buy dis stupid sharp frige...its worst

Dear Sir / Ma;am, I have just installed a window AC of 1& half ton just in last April 2014, Now i have come to understand that the Gas of the AC is no more, i am just surprised that how come with in just 3-4 month a Sharp AC can loose the gas, How ever i made a complaint under complaint no "647540" and i was assured that some of from your executive will be reaching to my place to look after the problem with in 24 hours. Once again i am much disappointed that it's more than 24 hours no body turned up to see the problem. My postal address is : Ashutosh Pandey, MM 11, 1st Floor ( Above Neelima Electronics ) Purani Chungi. Shivpur, Varanasi. My contact detail is : [protected] Request you to please ask your guys to do the need full... It shows the sencirity level of your executives. Thanks & Regards, Ashutosh Pandey [protected] email : [protected]@gmail.com

Sharp AC 1.5 Ton, less than 1 year old. WORST Ever Experience with an AC Brand. Has made me spend more than 20, 000 on maintenance and repair and still AC doesnt work. 1. In january thier representative comes for free dry service, looks at the AC from outside, makes us sign a document and says its ok. 2. April, with summer coming in, the AC doesnt work, we call up Sharp, no response, they turn up after a week and tell us, Gas is leak, get it fixed. Charge 3000. OK we pay them. still AC not working 3. Next they come back after a week of the complaint, and tell us that the AC vent is inside a shutter(along with 2 other vents of Samsung ACs working abosolutely fine), so we need to put atleast a 18 inch exaust fan as the AC is getting heated cause of reflected air from the Shutter. We put the exaust, COST - 3500 - exaust Fan + wiring + 500 electrican. still AC not working 4. We complaint again, this time an engineer comes and tells us that the electrician was coming before who is a fool not to see that the compressor is not working. They change the compressor(by our luck its in warranty) so no charge. BUT with change of compressor the GAS needs to be put in again. so Gas is put in. CHARGE - 2500(discount this time of Rs. 500 cause its second time). STILL AC not working 5. We complain again, this time person comes in 3 days( much quicker) and tells us that the regulator with the AC is not working properly(it was always alright), so he took it to an electrician, who charged us Rs. 500 for regulator repair. Still AC not working 6. We compain again, this time in 1 week again they come and tell us that regulator is 2 step, we need to put 3 step regulator of 110V rating. OK we put that, charge - 7000( most expensive regulator, shopkeeper tells us that the AC person is making a fool o[censored]s, as u dont need such regulator in delhi, we are in the main city and not in a village). Still we buy and still AC doesnt work. 7. We complain again, this time they come in 3 days, and tell us that we need to shift the AC vent to outside the shutter, Charge - 3000. WE said OK, but pl. make our AC work, still AC doesnt Work 8. We compain again, they say that they will take the AC and the vent to the service centre and get back to us, No response till date. Total cost - 3000+3500+500+2500+500+7000+3000 = 20, 000/- AC cost - 30, 000/- We tell them to give us a new AC, they say, not possible. I am running an Education institute and my students have been killed in the delhi summer heat and even after making all payments and agreeing to all sugessions my AC still doesnt work. I cant believe that there is anything else in an AC that you can change, lack of knowledge in staff, bad service and worst ever experience for me. I will buy a new AC now and recommend everyone to never buy a Sharp AC ever again. The company is not understanding and they should have taken this expense on themselves for their wrong guidance to us and should have given us a replacement, but nothing. I am deeply hurt and feel cheated for my money for showing faith in this company

Sir, I have purchased an ac with inverter technology split type installed in July 2012.. In april 2013 when I started it cooling was not proper. I contacted with dealer he sent tecchnician who found that gas is leaked. They checked and refilled. Now in this season when I started AC the cooling was not upto mark and gradually it stopped doing cooling. On repeated request on no. 56161 everyone is asking charges of Rs2500/-. My point is that every season why am I liable to give above said amount when AC has same problem right from the Warranty period. Please ask your service centre to checck my AC free of cost and fix all the problems. I also want to bring in your notice another problem that is about spilling of water inside the room. This problem was not removed and still there from the starting. In wait of early and positive response before summer passes RUPINDER SINGH CHAHAL [protected] [protected]

With reference to complaint no. 521670, the model of my split ac is AH-X13PET bought on 9th June 2014 from Electronic Paradise, Janakpuri. Now there are these water droplets that come out through the swing and fall on me. One time a piece of ice also fell on me. So I complained against it on the customer care no. and within 24 hours the technician came to our house on 4th July 2014. However, he checked the outdoor unit only and said the indoor unit's gas is leaking and told us that another guy would come to fix the gas leak problem the same day. I asked him why can't you fix it yourself he said and i quote "mere pass time nahin he, ye usne fix kiya wohi aake theek karega" Then he gave me a service form on which I had to sign. I was hesitant to sign on this because I knew that once I sign their responsibility would be over and they would never come back again but he said it's just part of procedure and that I had to sign on it. So, I foolishly signed on it. As expected the technician did not come that day nor the next day and still we are waiting for the technician to come and today is 7th July. And I called the customer care on 5, 6th July both times the customer care executive assured me that technician would come within 24 hrs. So now I would like state my conclusion in 3 points. 1. Sharp has a customer service 2. Sharp technicians are not trained 3. Sharp does not value customers P.S I will never buy any sharp products again and advise other people not to buy it as well.

I Have bought a Sharp Refrigerator Model No : SJPT57RHS on 3oth Dec 2013 from Vijay Sales Chembur. After 2 month of Purchase it was low cooling. We thought because of summer season as its too hot may be the reason we waited till a month or so, but still it persists and I made a complain it took 2 weeks for the person to attend the complain. After attending he said he need to change the main part because of which its not cooling. i asked him...

A window AC1.5 of Sharp Company was purchased from Sargam Electronics on 7/6/14, unfortunately the said air conditin is not working properly and cooling is about nil four complaints till date has been filed no solution has been provided by the company yet . I rquest you once again to look into the matter within week otherwise I will file a complaint in Consumer Court. Bill no.SLJA-01454 Dated 07/06/2014.

I have been charged Heavily unreasonably on service. My power cord had a problem. It wasn't supplying power to the tv. I had purchased my sharp LCD TV on 10.3.12 by a sharp agency promising on 3 yrs warranty. I had regd a complaint on my complain, the service person came and he said some loose connection. And charged 450 Rs for nothing, no replacement.. nothing at all despite of the warranty period. I called my agency.. they said "SHARP' contact them. This guy tells me he would leave only if 450/- will be paid.. Service charge is 450/- What service did he DO? Also the MAHALINGAPURAM address for sharp is hardly 3 KM from my res. Even if he had come in a call taxi it would have costed him on Rs. 100/-. Thoroughly disappointed.

I own a Sharp CTV Model number 21B-S3, Serial number 11836, Customer Code number E00085. The TV switches off as soon as I turn it on. This TV is an excellent product by Sharp and has been working just perfect all these years, but has now suddenly started giving me this problem. I have filled up the Customer Support Form on the Sharp Products website thrice in the past one week (http://www.sharpproducts.in/customersupport.aspx) but I have not even received a response yet. Furthermore, I am a Chembur resident but the Sharp Service Network in India - West Region - Mumbai City does not have any service branch which covers Chembur area for CTV products (ref: http://www.sharpproducts.in/network.aspx?r=West&lc=Mumbai). I am forced to call the other service centres in Mumbai City, but they out-rightly reject servicing my TV as my residence does not fall into their 'Area Covered'. The Sharp India Limited website clearly states that "Effective from 1st April 2011, products manufactured by Sharp India Limited are sold through and serviced by Sharp Business System (India) Limited. For procucts and service related inquiry, visit :- www.sharpproducts.in." If the online Customer Support Form is not providing automated responses to customers / is not being managed by any Sharp employee, who is going to get my TV serviced?!

SHARP REF MODEL SJK30NSL PURCHASE FROM DELHI NOW PRODUCT IN JAGDISHPUR, DIST SULTANPUR..WHEN I CALL FOR SERVICE REQUEST REQUEST TO FILE A COMPLAINT AND DEMAND SERVICE CHARGES+ TECHNICIANS CONVEYANCE COST AT ACTUALL TO AND FRO DELHI+SPARES.....AS PER SIL WARRANTY THEY ARE PROVIDING ALL INDIA SERVICE BUT I'M READY TO PAY ONLY SERVICE CHARES AND PART COST IF REQD..BUT I M NOT AGREE TO PAY CONVEYANCE CHARGES...WHY I PAY THE MONEY TO AND FRO DELHI---JAGDISHPUR AND BACK JAGDISHPUR-DELHI?? I WANNA FILE A CONSUMER CASE AGAINST SHARP INDIA LIMITED MANAGIND DIRECTOR...I WAS WITH SHARP SINCE 1999 TO 2009 AND I KNW EACH AND EVERY POLICY REGARDING SERVICE POLICIES...I HAVE SHARP CTV, MICROWAVE, AUDIO SYSTEM AND REF...PRODUCT IS A CLASS BUT SERVICE IS 3RD CLASS..

CALL ME OR MAIL ME [protected]

NEERAJ BHATNAGAR

Wrong Information on sharp web site regarding Service Center in North India, As per Website
in Punjab - 8 Service Center
in U.P - 4 Service Center
in Uttranchal - 5 Service Center

Please give correct information for sharp Customers on website, in U.P lots of fake service center still working they are doing wrong thing b'cus customer directly contact them and they know nobody from H.O visit Service Center from last 5 years. they are making money by using sharp name..
In Delhi Solution Unlimited is close now but u can find solution on website
As a X-employee i can show you the correct picture, your Delhi Officer never share this issue with H.O. because i know how and why ??
in U.P i[censored] send someone to AGRA, Kanpur and Lucknow from H.O just a visit then u can see the real picture.