Shatabdi Travels — worst bus services they are providing even having high rates

Address: Kanpur, Uttar Pradesh
Website: www.shatabditravels.co.in

I am travelling from jaipur to kanpur in non ac sleeper bus of shatabdi travels dated on 15oct, 2017 at 8:30 pm. After travelling few meters from boarding point, bus conductor start filling the unreserved peoples in gallery by charging them 200-400. And due to this, peoples who have paid thousands for reservation feel uncomfortable and especially for females to walk through gallery. And even police patrolling doesn't take any actions rather collecting diwali bonus from conductor. Disguisting.
I don't understand why they don't have any fear of government rules and regulations. Why is that government is not taking any serious action. Either they are waiting for some tragedy or busy in planning new worthless safety rules.
Really disappointed from this government.
Even this site is not allowing to capture photo of size more than 2mb and i have tried to take in lowest resolution but still can't get in such small size.
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They are fakely booked they firstly says to me that the bus will stop at 11:00 pm tonight then you should eat food. But they did not stop bus and the passengers are hungry including small kids they are lier
I did not travel again in shatabdi.

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    Kanpur
    Uttar Pradesh
    India
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