Shopee — Case no[protected]

Address: Bangalore
Website: www.shopee.in

Case no[protected]. Shopee.in sent me faulty products, I was promised for return and money back over emails and was informed to share product images and videos, for which I have shared everything. And also escalated to Shopee grievance manager Mr.Ranjith. But no use I get an automated email from Shopee stating the complaint was resolved . I have not received any emails regarding the resolution whatsoever. I tried contacting Shopee customer support over call however they just said as its complaint over email, you have write back with email only and we don't have any floor support officer for escalating the call.
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some happen to me many times, no refun, no return, send photo and they need video when i open item, i have at least 10 + order with missing item or damage but get all kind of reason not to get my money back,

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