ShopOnn Complaints & Reviews

I ordered a product from this website. It costed me more than 1000 rupees. I didn't receive it, even after 2 weeks. So, I contacted them and they told it was the problem with the courier service and they will resend it. I agreed to them and waited for another 2 weeks. They told, they cannot deliver it, so I told them to cancel the order. They agreed and I gave my account details for refund.
It's been 6 months. There is no response from them. I tried calling them many times and when I say my order number, they cut the call after sometime. Please don't buy anything from this site. Buy at your own risk.

I have placed order on august 12 th regarding pampers they have taken money and then rejected the order i have mailed several times to refund my money since last one month i am following up called their customer care which does not work. I think they are fraud people if they are not returning in some time will initiate police complaint against them

Hi, ,

I ordered one product from www.shoponn.in on[protected] through online, the product is

Artis BH180M Bluetooth Headphone..

Order number: ORN[protected], Placed On Monday, September 3 2018 11:14 AM
Till date the product is not delivered nor replying to my email. I was made payment through credit card Rs.725/- for the product.

Request you to take action.

The Seller information is below:

Nipurn Engineering Pvt.Ltd
Amit Gandhi (Director)
C-22, M.I.D.C, Shiroli ., Kolhapur -, Maharashtra, 416122 India
[protected]

CIN No.
U29299MH1992PTC066665

I just wana book xiomi redmi y2. But its said you have to go from main page everytime... I just wana simply ask why its not be orderd when everything is ok...
Sir product you dont have so why you said its in your stock...

And also price is 9999 rupees but shipping charge 1000 + rupees.. Its really horrible..

Well sir i just wana information about it how can i book this phone...

I had placed an order orn[protected] placed at shoponn.in on thursday 3 may 2018, 9:57 pm for ben ten omniverse toys for kids for inr 664 (Including shipping charges) and paid by net banking. The item was shown to be in stock. As per bank transaction details the amount of rs. 664 was transferred to " inb nipun eng. Pvt. Litd. The order was accepted and i recieved an sms confirmation on 3 may itself that they will dispatch the product soon and inform me courier details.
On 7 may an sms came that my order has been shipped via fedex surface.
On 11 may 2018, i received an sms from them that seller has rejected the order - no reason cited.
I want refund on my same account number.

Sir i have buyed mi redmi note 5 pro from this company yesterday by card my order number orn[protected] but this company has not updated my courier nor dispatched or inform as my order was placed successfully. Product cost 14999/- but shipping charges total 17, 064/- they had debited as they have showed their shipping charges which they have debited 2000/- extra for shipping within 3 days. Company located c22, midc, shiroli, kolhapur, 416122, maharastra

I placed an order at their website "shoponn.in" for gatsby after-shave lotion on april 11, 2018 and paid rs. 225/- by net banking towards product cost & delivery charges. They confirmed the order # orn[protected] by sms, saying they will despatch it shortly and share courier details. Bank has also confirmed debit.

On april 15, 2018, they sent an sms saying that their vendor rejected the order (No reasons given) and asked me to email my bank account details to "[protected]@shoponn.in", to get refund immediately. I sent them an email at this address immediately, giving my bank account details.

So far they have not refunded the amount. They have also not replied to any of my 3 subsequent emails dated april 23, 30 & may 3, enquiring refund status. I have made several attempts to call them at the only customer service phone no. Listed on their website, [protected]. They are not replying or line is engaged.

I requet you to persuade them to immediately refund the amount.

S. Balachandran
Chennai

I had placed an order no. Orn[protected] placed at "shoponn.in" on 11th april, 2018 for gatsby brand after shave lotion for rs. 225 (Including delivery charges) and paid by net banking. This item was shown to be in stock. As per bank transaction details, the amount of rs. 225 was transferred to "inb nipun engineering pvt ltd. The order was accepted and i received an sms confirmation on 11th april itself that they will despatch the product soon and inform me courier details.

On 15th april, 2018, i received an sms from them that their vendor has rejected the order - no reason cited for rejection and i should immediately provide my bank account details to"[protected]@shoponn.in" to receive my refund immediately. I provided these details by email on the same day.

Though 3 weeks have passed, they have neither refunded the amount nor replied my 3 emails dated 23-4-18, 30-4-18d a 3-5-18, enquiring about status of refund. They are also not answering phone calls on :[protected], listed as customer care in their website.

Please help. Thanks & regards.

S. Balachandran
Prof. S. [protected]@gmail.com

Hello, i am sheela lotlikar. I had placed an online order (No.[protected]) with shoponn for nurtrogena cleanser the delivery of which was received on 19/4/18. On opening the parcel i found the product had already expired two months back on 11/2/18. No return or refund was allowed by shoponn, so the customer care was contacted and as adviced by an official complaint email was sent with product carton pictures on 21/4/18. However no response whatsoever has been received.
Selling expired skin care products must be considered a cognizable offense as their usage can cause serious damage and side effects to the consumers.
I request that the complaint may please be taken up with appropriate authorities.
Thank you.

Shoponn order no [protected]

Nutrogena cleanser delivered to me on 19/4/18 under the above online order had already expired on 11/2/18. No return or refund was allowed by shoponn. The customer care was contacted on 21/4/18 and as adviced by them an email complaint was sent with product pictures attached. However no response whatsoever has been received from them.
Selling skin care products after their expiry dates must be considered a cognizable offense as it can have serious repurcussions on the health of the customers using it.
Request to take up the matter with appropriate authorities.
Thank you.
Sheela lotlikar

It is really a disappointment from your website that as I am searching for buying the redmi note 5 pro it is showing available and in stock on the page but as soon as there comes the checkout page it is written that "You have the added the product through a different page please add the product through the sale page".
www.shoponn.in are making us fool as there is no sale page available on the net for your site and you are leading us to disappointment.
Is this not a Fraud.

Hello,

I am srinivas, this mail is regarding my order id : orn[protected] nirlon non-stick cookware set, 6-pieces _2.6mm_ft12_kd12_tp, i have paid for this product and there is no update regarding the product delivery till now so if you can deliver the product please deliver it fast or provide me the refund for the payment done.

Thank you

Regards

Srinivas

Hello,

I am sai, this mail is regarding my order id : orn[protected] sony sa d100, i have paid for this product and there is no update regarding the product delivery till now so if you can deliver the product please deliver it fast or provide me the refund for the payment done.

Thank you

Regards

Sai

I have placed the order vide order no.: orn[protected] for royal mirage platinum edc spray - 120 ml - 1 no - and i made a payment thro net banking
Rs. 785 on 23.10.2017. So far i have not received the product. Kindly check the status of my order & deliver the product. Kindly do the needful.

Regards
Navaneethan k
[protected]
[protected]@gmail.com

Dear sir,

My name id krishnachandran. I am from kerala on 4 nov-2017. I ordered
Z magnetism for men deodorant body spray (150 ml). After few days i received on message regarding " seller was rejected the order rs. 210/- will be credited to your account. Please send your account number to [protected]@shoponn.in. I send my bank account details to this mail id. But till not received the amount. Kindly do the needfull

Thanks & regards
Krishnachandran. S
[protected]

I have placed the order vide order no.: orn[protected] for royal mirage platinum edc spray - 120 ml - 1 no - and i made a payment thro net banking rs. 785 on 23.10.2017. So far i have not received the product. Kindly check the status of my order & deliver the product. Kindly do the needful.

Regards
Navaneethan k
[protected]
[protected]@gmail.com

I ordered a mobile phone redimi 4a as on date 25/10/2017. That was confirmed by a massage from the company. But after that i don't receive any massage regarding the delivery. I am still in waiting. Many times i had call in customer care only one time he received the call. And told me the product is not in stock. When product will in stock then send by the curriar and we will confirm through the massege. But still in waiting for the same. Please help me how i can get the product.
Thanks.
Virendra kumar

My order is prepaid not received it yet order id ORN[protected] They told order will be shipped within 2 days but still I didn’t get any message regarding the product dispatch even I contacted the customer care through mail but there is no respond and they don’t have customer care number tooo soo try to get it solved soo before i rise the complaint with consumer court n police

I have placed an order on[protected], but i didn't get any update regarding this till now. My order id is orn[protected]. Actual order dispach time is 2 days, but it was completed 15 days, i didn't receive any message/email/call regarding this placed order. I have attached the screenshot of the ordered product. Please resolve the issue as soon as possible.

I have made order on 20/07/2017 and i didn't receive my order yet. Order idorn[protected]. It doesn't show any progress of dispatch of order, so i have doubt about integrity of this website. I feel that they are cheering with their customer, i request to to please take a look on my problem and resolve it as soon as possible. Otherwise please help me to take my back to me. Its a personal care product of ₹ 2149 from herballife