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ShopOnn Complaints & Reviews

1
Updated: Jul 22, 2023
Complaints 168
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10
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ShopOnn reviews & complaints page 8

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G
Gokul Anugrah
from Thiruvananthapuram, Kerala
Oct 30, 2018
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I ordered a product from this website. It costed me more than 1000 rupees. I didn't receive it, even after 2 weeks. So, I contacted them and they told it was the problem with the courier service and they will resend it. I agreed to them and waited for another 2 weeks. They told, they cannot deliver it, so I told them to cancel the order. They agreed and I gave my account details for refund.
It's been 6 months. There is no response from them. I tried calling them many times and when I say my order number, they cut the call after sometime. Please don't buy anything from this site. Buy at your own risk.
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    Vijay Kumar Togaru
    from Hyderabad, Telangana
    Sep 19, 2018
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    Address: 500082
    Website: www.shoponn.in

    I have placed order on august 12 th regarding pampers they have taken money and then rejected the order i have mailed several times to refund my money since last one month i am following up called their customer care which does not work. I think they are fraud people if they are not returning in some time will initiate police complaint against them
    Hi this is vijay Kumar I have booked the phone redmi note 7 pro on the date 9-5-2019 but I didn't receive the phone till date pls send me as soon as possible or refund the amount 16499 rs...

    pampers diapers - Comment #3446771 - Image #0
    Vijay Kumar MK's reply, May 28, 2019
    Hi this is vijay Kumar I have booked the phone redmi note 7 pro on the date 9-5-2019 but I didn't receive the phone till date pls send me as soon as possible or refund the amount 16499 rs...
    I was purchased inbthis site worth of 1100 rupees and I got product is different which is delivered and cost 400 rupees. While asking customer call centre they are saying, what I tem we will deliver that only, we can't provide you booked item.talking worstly

    pampers diapers - Comment #3543641 - Image #0
    I have placed vlc pride ladies slipper of size 5 my orde I'd is ORN[protected] amount paid through debi t card the product will be arrived on 12th Feb but on tracking order details it is reporting only order placed no other further process on this order for the past five days pls confirm whether I receive the product at what time

    pampers diapers - Comment #3646788 - Image #0
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      kanksree
      from Hyderabad, Telangana
      Sep 13, 2018
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      Address: Hyderabad, Andhra Pradesh, 502032
      Website: www.shoponn.in

      Hi, ,

      I ordered one product from www.shoponn.in on[protected] through online, the product is

      Artis BH180M Bluetooth Headphone..

      Order number: ORN[protected], Placed On Monday, September 3 2018 11:14 AM
      Till date the product is not delivered nor replying to my email. I was made payment through credit card Rs.725/- for the product.

      Request you to take action.

      The Seller information is below:

      Nipurn Engineering Pvt.Ltd
      Amit Gandhi (Director)
      C-22, M.I.D.C, Shiroli ., Kolhapur -, Maharashtra, 416122 India
      [protected]

      CIN No.
      U29299MH1992PTC066665
      +3 photos
      Item Not delivered yet. Payment already sent. Details as under

      paypal 27-Apr-2019 17:13:08 GMT+05:30
      Transaction ID: 8MK727593E933490B

      Hello Sreelekha Sreekumar,
      You sent a payment of ₹198.00 INR to NIPURN ENGINEERING PRIVATE LIMITED
      ([protected]@shoponn.in)

      It may take a few moments for this transaction to appear in your account.
      Merchant
      NIPURN ENGINEERING PRIVATE LIMITED
      [protected]@shoponn.in
      Instructions to merchant
      You haven't entered any instructions.
      Delivery address – confirmed
      Sreelekha Sreekumar
      House No.2C-1
      Old Janta Colony, NH-2, Opposite Khalsa Furniture
      Faridabad, HARYANA
      121001
      India
      Dispatch details
      The seller hasn’t provided any dispatch details yet.
      Description Unit price Qty Amount
      Vkc Pride Womens Sandal 29502(Size :9)
      Item Number sku ₹133.00 INR 1 ₹133.00 INR
      Subtotal ₹133.00 INR
      Postage and packaging ₹65.00 INR
      Total ₹198.00 INR
      Payment ₹198.00 INR
      Charge will appear on your credit card statement as 'PAYPAL *SHOPONN'
      Payment sent to [protected]@shoponn.in
      With reference to our order id ORN[protected] we are repetitively misguided by your call center on dispatch our order details as :
      April 6 2020 10:23 PM
      Customer Information
      Email: [protected]@arcsgroup.in
      Sub Total ₹1980
      Shipping Total ₹65
      You Paid ₹2045

      We would appreciate immediate reverse on our paid amount or will be forced to file police complaint under fraduluent seller act.
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        अंशू पाण्डेय
        from Varanasi, Uttar Pradesh
        Jun 16, 2018
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        Address: 230141
        Website: www.shoponn.in

        I just wana book xiomi redmi y2. But its said you have to go from main page everytime... I just wana simply ask why its not be orderd when everything is ok...
        Sir product you dont have so why you said its in your stock...

        And also price is 9999 rupees but shipping charge 1000 + rupees.. Its really horrible..

        Well sir i just wana information about it how can i book this phone...
        Ordered on 02/08/2018 with order no. ORN[protected], expected time of arrival within two days but still now no information is given about the delivery. The amount paid through credit card of Rs 1015. Kindly refund the amount it's almost more than 10 days. Phone no. of shopon n is not available. No such information about the status
        Order was rejected but the money was not refund.
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          A
          Advait sharma
          from Ahmedabad, Gujarat
          May 15, 2018
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          Website: www.shoponn.in/Index.aspx

          I had placed an order orn[protected] placed at shoponn.in on thursday 3 may 2018, 9:57 pm for ben ten omniverse toys for kids for inr 664 (Including shipping charges) and paid by net banking. The item was shown to be in stock. As per bank transaction details the amount of rs. 664 was transferred to " inb nipun eng. Pvt. Litd. The order was accepted and i recieved an sms confirmation on 3 may itself that they will dispatch the product soon and inform me courier details.
          On 7 may an sms came that my order has been shipped via fedex surface.
          On 11 may 2018, i received an sms from them that seller has rejected the order - no reason cited.
          I want refund on my same account number.
          Product name : samsung Metro SM-B355E (White)..
          Order ID: ORN[protected]
          Seller: NEPL
          Date: Friday, December 21 2018 01:06 PM
          Order Total: ₹3155
          Accepted On: Friday, December 21 2018 01:06 PM

          but still no there is no response from them .

          not received my order ben ten omniverse toys for kids, through money already paid. - Comment #3321730 - Image #0
          vaisara's reply, Jan 11, 2019
          Posted mail three times but no reply from them
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            human91
            from Rajpura, Punjab
            May 10, 2018
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            Address: Kolhapur, Maharashtra, 416122
            Website: www.shoponn.in

            Sir i have buyed mi redmi note 5 pro from this company yesterday by card my order number orn[protected] but this company has not updated my courier nor dispatched or inform as my order was placed successfully. Product cost 14999/- but shipping charges total 17, 064/- they had debited as they have showed their shipping charges which they have debited 2000/- extra for shipping within 3 days. Company located c22, midc, shiroli, kolhapur, 416122, maharastra
            +2 photos
            Aug 30, 2018
            Updated by human91
            Not resolve above complaints till now and company has blocked my number
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              S
              sbalachandran
              from Chennai, Tamil Nadu
              May 5, 2018
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              Address: Kolhapur, Maharashtra
              Website: shoponn.in

              I placed an order at their website "shoponn.in" for gatsby after-shave lotion on april 11, 2018 and paid rs. 225/- by net banking towards product cost & delivery charges. They confirmed the order # orn[protected] by sms, saying they will despatch it shortly and share courier details. Bank has also confirmed debit.

              On april 15, 2018, they sent an sms saying that their vendor rejected the order (No reasons given) and asked me to email my bank account details to "[protected]@shoponn.in", to get refund immediately. I sent them an email at this address immediately, giving my bank account details.

              So far they have not refunded the amount. They have also not replied to any of my 3 subsequent emails dated april 23, 30 & may 3, enquiring refund status. I have made several attempts to call them at the only customer service phone no. Listed on their website, [protected]. They are not replying or line is engaged.

              I requet you to persuade them to immediately refund the amount.

              S. Balachandran
              Chennai
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                sbalachandran
                from Chennai, Tamil Nadu
                May 5, 2018
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                Address: Chennai, Tamil Nadu
                Website: shoponn.in

                I had placed an order no. Orn[protected] placed at "shoponn.in" on 11th april, 2018 for gatsby brand after shave lotion for rs. 225 (Including delivery charges) and paid by net banking. This item was shown to be in stock. As per bank transaction details, the amount of rs. 225 was transferred to "inb nipun engineering pvt ltd. The order was accepted and i received an sms confirmation on 11th april itself that they will despatch the product soon and inform me courier details.

                On 15th april, 2018, i received an sms from them that their vendor has rejected the order - no reason cited for rejection and i should immediately provide my bank account details to"[protected]@shoponn.in" to receive my refund immediately. I provided these details by email on the same day.

                Though 3 weeks have passed, they have neither refunded the amount nor replied my 3 emails dated 23-4-18, 30-4-18d a 3-5-18, enquiring about status of refund. They are also not answering phone calls on :[protected], listed as customer care in their website.

                Please help. Thanks & regards.

                S. Balachandran
                Prof. S. [protected]@gmail.com
                I had ordered cup saucer set my order number is ORN[protected] I had already paid for this order in advance I have received this product in broken condition so I have to return this and to have my money back kindly initiate the process
                You added the product though the wrong page or did not complete checkout in 15 minutes. Please try again from the sale page.

                above line show again and again i try many times from main site but redmi note 5 pro thats not fair if stock is not available than show the stock is not available
                i try from last 1 week

                not refunding for order cancelled by them - Comment #3122581 - Image #0
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                  S
                  Sheela Lotlikar
                  from Mumbai, Maharashtra
                  Apr 28, 2018
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                  Address: Kolhapur, Maharashtra
                  Website: www.shoponn.in

                  Hello, i am sheela lotlikar. I had placed an online order (No.[protected]) with shoponn for nurtrogena cleanser the delivery of which was received on 19/4/18. On opening the parcel i found the product had already expired two months back on 11/2/18. No return or refund was allowed by shoponn, so the customer care was contacted and as adviced by an official complaint email was sent with product carton pictures on 21/4/18. However no response whatsoever has been received.
                  Selling expired skin care products must be considered a cognizable offense as their usage can cause serious damage and side effects to the consumers.
                  I request that the complaint may please be taken up with appropriate authorities.
                  Thank you.
                  +1 photos
                  I ordered Ben ten omnitricks role play watch order no [protected], on 3 may 2018, and they messaged product has been shipped via fedex surface on 07-05-18, with tracking id[protected] and will reach us within two days. Now they say order is rejected by seller. I paid rs.664, ( 599 for watch +shipping), i want my money back.
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                    S
                    Sheela Lotlikar
                    from Mumbai, Maharashtra
                    Apr 28, 2018
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                    Address: Kolhapur, Maharashtra
                    Website: www.shoponn.in

                    Shoponn order no [protected]

                    Nutrogena cleanser delivered to me on 19/4/18 under the above online order had already expired on 11/2/18. No return or refund was allowed by shoponn. The customer care was contacted on 21/4/18 and as adviced by them an email complaint was sent with product pictures attached. However no response whatsoever has been received from them.
                    Selling skin care products after their expiry dates must be considered a cognizable offense as it can have serious repurcussions on the health of the customers using it.
                    Request to take up the matter with appropriate authorities.
                    Thank you.
                    Sheela lotlikar
                    +1 photos
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                      S
                      Sachin Paul Raj
                      from Mumbai, Maharashtra
                      Mar 19, 2018
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                      Address: Pune, Maharashtra, 412105
                      Website: www.shoponn.in

                      It is really a disappointment from your website that as I am searching for buying the redmi note 5 pro it is showing available and in stock on the page but as soon as there comes the checkout page it is written that "You have the added the product through a different page please add the product through the sale page".
                      www.shoponn.in are making us fool as there is no sale page available on the net for your site and you are leading us to disappointment.
                      Is this not a Fraud.
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                        S
                        srinivasa rao Nudurupati
                        from Visakhapatnam, Andhra Pradesh
                        Feb 14, 2018
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                        Address: Visakhapatnam, Andhra Pradesh, 530016
                        Website: www.shoponn.in/Nirlon_Non_Stick_Cookware_Set_6_Pieces_2_6mm_FT12_KD12_TP/460004

                        Hello,

                        I am srinivas, this mail is regarding my order id : orn[protected] nirlon non-stick cookware set, 6-pieces _2.6mm_ft12_kd12_tp, i have paid for this product and there is no update regarding the product delivery till now so if you can deliver the product please deliver it fast or provide me the refund for the payment done.

                        Thank you

                        Regards

                        Srinivas
                        Sir,
                        I purchase a redmi note5 in shoponn.com site but not yet received any updates.

                        orn20181235669 not yet delivered - Comment #3072364 - Image #0
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                          dgpc92
                          from Mumbai, Maharashtra
                          Feb 13, 2018
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                          Address: 500076
                          Website: www.shoponn.in

                          Hello,

                          I am sai, this mail is regarding my order id : orn[protected] sony sa d100, i have paid for this product and there is no update regarding the product delivery till now so if you can deliver the product please deliver it fast or provide me the refund for the payment done.

                          Thank you

                          Regards

                          Sai
                          +1 photos
                          Hi Shoppon,

                          Can you please escalate the delivery of Order ID: ORN[protected]. I have not seen any updates on the same.

                          Regards,
                          Yogesh
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                            N
                            Navanethan
                            from Chennai, Tamil Nadu
                            Nov 14, 2017
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                            Address: 601201

                            I have placed the order vide order no.: orn[protected] for royal mirage platinum edc spray - 120 ml - 1 no - and i made a payment thro net banking
                            Rs. 785 on 23.10.2017. So far i have not received the product. Kindly check the status of my order & deliver the product. Kindly do the needful.

                            Regards
                            Navaneethan k
                            [protected]
                            [protected]@gmail.com
                            +1 photos
                            I hav Purchased mobile redmi 5A(gold, 16gb )(2gb ram) ammounting 5999 rs shipping charges 664 Rs. order no-ORN[protected], Dated 30/6/18 time-16:28.the following product i hav purchased with debit card and on enquiry on required no response from site .so it is is requested to trace my product on the website

                            product not yet received - Comment #3176049 - Image #0
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                              K
                              Krishnachandran.S. Nair (Kannan)
                              from Thiruvananthapuram, Kerala
                              Nov 13, 2017
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                              Address: Thiruvananthapuram, Kerala, 695005

                              Dear sir,

                              My name id krishnachandran. I am from kerala on 4 nov-2017. I ordered
                              Z magnetism for men deodorant body spray (150 ml). After few days i received on message regarding " seller was rejected the order rs. 210/- will be credited to your account. Please send your account number to [protected]@shoponn.in. I send my bank account details to this mail id. But till not received the amount. Kindly do the needfull

                              Thanks & regards
                              Krishnachandran. S
                              [protected]
                              I ordered REDMI NOTE 5 PRO on 5/4/18 till now i didn't get any notification about the product.this company is fraud...
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                                Navanethan
                                from Chennai, Tamil Nadu
                                Nov 8, 2017
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                                Address: 601201

                                I have placed the order vide order no.: orn[protected] for royal mirage platinum edc spray - 120 ml - 1 no - and i made a payment thro net banking rs. 785 on 23.10.2017. So far i have not received the product. Kindly check the status of my order & deliver the product. Kindly do the needful.

                                Regards
                                Navaneethan k
                                [protected]
                                [protected]@gmail.com
                                Nov 14, 2017
                                Updated by Navanethan
                                I have placed the order vide order no.: orn[protected] for royal mirage platinum edc spray - 120 ml - 1 no - and i made a payment thro net banking rs. 785 on 23.10.2017. So far i have not received the product. Kindly check the status of my order & deliver the product. Kindly do the needful.

                                Regards
                                Navaneethan k
                                [protected]
                                [protected]@gmail.com

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                                  Panwar Viren
                                  from Delhi, Delhi
                                  Oct 30, 2017
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                                  Address: New Delhi, Delhi, 110003

                                  I ordered a mobile phone redimi 4a as on date 25/10/2017. That was confirmed by a massage from the company. But after that i don't receive any massage regarding the delivery. I am still in waiting. Many times i had call in customer care only one time he received the call. And told me the product is not in stock. When product will in stock then send by the curriar and we will confirm through the massege. But still in waiting for the same. Please help me how i can get the product.
                                  Thanks.
                                  Virendra kumar
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                                    Kiran Rocker
                                    from Bengaluru, Karnataka
                                    Oct 5, 2017
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                                    Address: Hassan, Karnataka, 573201

                                    My order is prepaid not received it yet order id ORN[protected] They told order will be shipped within 2 days but still I didn’t get any message regarding the product dispatch even I contacted the customer care through mail but there is no respond and they don’t have customer care number tooo soo try to get it solved soo before i rise the complaint with consumer court n police
                                    hi there below is the name and details of owner of shoponn.in site you guys who has lost money
                                    in the fraud website can take action of this guy the company is in kolhapur

                                    Amit Gandhi
                                    Nipurn Engineering Pvt Ltd
                                    Registrant Street1:204 E, Rupam, Near Hotel Pearl
                                    Registrant Street2:New Shahupuri
                                    Registrant Street3:
                                    Registrant City:Kolhapur
                                    Registrant State/Province:Maharashtra
                                    Registrant Postal Code:416001
                                    Registrant Country:IN
                                    Phone No: [protected]
                                    Email : [protected]@gmail.com
                                    Dear Sir/Madam
                                    05.04.18 i have a place a order redim note 5 pro and my order no- ORN[protected] MY MOBILE NO- [protected] RECEIVE A MAGG. YOUR ORDER ORN[protected] has been placed successfully but affter some time a new magg. received your order no-ORN[protected] cancelled why my order cancelled pls book my order
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                                      mdhaseebfurqan
                                      from Hyderabad, Telangana
                                      Sep 20, 2017
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                                      Address: Hyderabad, Andhra Pradesh, 500053
                                      Website: www.shoponn.in

                                      I have placed an order on[protected], but i didn't get any update regarding this till now. My order id is orn[protected]. Actual order dispach time is 2 days, but it was completed 15 days, i didn't receive any message/email/call regarding this placed order. I have attached the screenshot of the ordered product. Please resolve the issue as soon as possible.
                                      +1 photos
                                      Sep 20, 2017
                                      Updated by mdhaseebfurqan
                                      Customer service number of the website is [protected]
                                      I have ordered and paid online but my product didn’t arrive yet and then when I checked my order history, it’s null!
                                      Please make required steps.

                                      I didn't receive the product - Comment #2866297 - Image #0
                                      I didn't receive the product - Comment #2866297 - Image #1
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                                        S
                                        Saiyad Tanu
                                        from Surat, Gujarat
                                        Jul 31, 2017
                                        Resolved
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                                        Resolved

                                        Address: 382449

                                        I have made order on 20/07/2017 and i didn't receive my order yet. Order idorn[protected]. It doesn't show any progress of dispatch of order, so i have doubt about integrity of this website. I feel that they are cheering with their customer, i request to to please take a look on my problem and resolve it as soon as possible. Otherwise please help me to take my back to me. Its a personal care product of ₹ 2149 from herballife
                                        Aug 4, 2017
                                        Complaint marked as Resolved 
                                        I receive my refund.
                                        hi there below is the name and details of owner of shoponn.in site you guys who has lost money
                                        in the fraud website can take action of this guy the company is in kolhapur

                                        Amit Gandhi
                                        Nipurn Engineering Pvt Ltd
                                        Registrant Street1:204 E, Rupam, Near Hotel Pearl
                                        Registrant Street2:New Shahupuri
                                        Registrant Street3:
                                        Registrant City:Kolhapur
                                        Registrant State/Province:Maharashtra
                                        Registrant Postal Code:416001
                                        Registrant Country:IN
                                        Phone No: [protected]
                                        Email : [protected]@gmail.com
                                        Hello sir

                                        I have placed order for the above item on 30/11/2017 and paid through SBI Netbanking Rs.385/- Till now they have not sent the item. I have sent 4, 5 emails but no reply was received. I requested them to cancel the order and refund the money to my Bank account. Today also I sent email.
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