ShopOnn Complaints & Reviews

I have placed the order on 4th of April, and havent received anything till today, have called and asked for refund but that too i am not getting.
kuch chutiye ke bacche customer care ke number pe call uthate hai battamiji se baat karte hai. koi bhi apna detail dene ko ready nahi, pathetic customer service.
its a scam.

Ordered milk cartons. They charged heavily for delivery charges. Still i went ahead with order during lockdown. But later they said it cannot be delivered until lockdown is opened. So i mmediately canceled the order. Intially they asked to send email and confirmed that order is canceled and refund will be initiated. But after 2-3 days when i again followed up, they stopped responding to emails and calls. I have paid around 1200 rs, which are now stuck.

Shoponn has taken my order and advance payment 10 days back but no update since then... Nobody responding on email and customer service noone answering.. Is this a fake website???
I ordered 3 sets of dettol disinfectant spray on 15th april. Since then there has been no update. No response on email and the number they've given is always busy. They've taken advance payment.

The worst website to ever visit in my whole life. 100%Fraud and Scam here with prices below the expectation. Never ever purchased something from here and if do the welcome to fool's club. Be smart they are just a piece of s**t. May god never rest their soul and burn them in hell. ### them all. Rest In Piss(R.I.P)

I placed my order on shoponn and recieved an order confirmation my order was placed on 18th april and it was few on 21 I've still not recieved my order and their helpline is also unreachable

As i placed two separate orders on april 18th 2020, two orders were prepaid, 1st order amount was 1301/- and 2nd order amount was 455/-.., problem is both orders not able to see in order history.., i am calling them since i placed the orders.., they told it will be solved.., but till now no order update, please tell me what to do?? I have ordered essential items which i need them.., even they are not delivering the products..,

I had placed an order for a carton of cigarettes and paid rs.1965/- on 22th april. After that they have confirmed the order and it was supposed to be despatched by 14th which hasn't happened till date and neither they are taking any calls nor proceeding with the order.
Looks like they don't have any intention of delivering and only intention was to fraud people

I had ordered 2 disinfectant sprays, which were priced at a higher price than usual, through Shoponn. I did so, because of the pandemic that is going on... and in emergency. these fraud guys send me a mail saying they will deliver after 14th april, because of lockdown, but now they are not responding, not taking calls.
already there is so much bad happening, in these crucial times, these shoponn guys are looting people. I request you to kindly take this up seriously on immediate basis, and take very strict action towards this fraud company.

Order orn[protected] dtd 9th april 2020.

Dear sir,

I have placed above order wheren in i was informed that delivery will be done by 15th april 2020.

So far i have not received the delivery.

I have send several mails to shoponn.in team but there is no response from them.

I tried to contact them on customer support nos mentioned on their website but there is no response. Neither they have given me any update on my order.

I also tried to contact them on their facebook account and whats app contact as mentioned on their face book page but there is no response.

I request you to kindly take this up on a serious note and take some action against shoponn.in. I have noticed that there are lot of customers suffering the same issue from their facebook page reviews.

Thanks in advance.

Regards achal agarwal
[protected] / [protected]

I, prashant dixit bearing email id [protected]@gmail.com and tel no [protected]; have placed an order thru the company website on monday, 13th april for certain utility items amounting to rs 1188/- and made payment vide citibank credit card which was received by the company on 14th april.

No acknowledgement received from the company regarding the order, delivery of which was expected onwednesday, 15th april.

No options to cancel the order available

Calls and emails done to the company are unanswered.

I request an immediate refund and blacklisting of this company in view of multiple such complaints against them.

I placed an order with shoponn on 15th april. Paid in advance for my entire order. Haven’t received any confirmation page after the payment was successful, no order confirmation email/sms either. When i called their customer care they said they are forwarding my query to the technical team and they will send me the confirmation email. But since yesterday i’ve been trying to follow up with them but they are not answering to the numbers they’ve provided.
I am going to file a consumer complaint against them and recommend everyone not to buy any products with them

I ordered and paid some things by shoponn shopping site but they didn't deliver my order.
They can't dispatch my order and i m not able to cancel my order.
I want to refund my money
Please help me and take action about this company

I placed an order on 10april at 5 in the morning on this website called as shopon.in. I made online payment for the product of rupees 425. And i haven’t received the confirmation regaring the product ordered. So i called them that day only, they said i have to wait for 1 day. After one day i again called them as i had not received the confirmation, and now they are not picking up my phone calls. They keep their phone on busy mode or just cut the phone call.
They said the product get delivers in 3 days, it’s been 3 days haven’t even received confirmation. I want my money back. The order whoch i placed is not even showing on the website, it says no order history. I cannot even cancel the order. When i asked them to cancel my order, they were like you can cancel it yourself after received the confirmation. I have not received any confirmation.

Actually i kepted the flyers bay 3.5 channel helicopter, for my kid they said its cost only 1132 with delivery charge, so in flipkart and amazon the cost is 1700 rupess, so i purchased from shoponn website, but when the courier is came then i surprised because its an ordinary helicopter with price is 796 rupees, so i called to them and asked. They saying that we can't do anything that like, they saying... So my dear friends i want to say one thing that if you want to purchase a products from online then if the cost is high also you should buy from a trusted websites like amazon and flipkart so they have a full powers...

Shoponn.in complaints & reviews
Shoponn.in — worst site worst products worst customer service officers, not ready to listen to customer. Will tell that will call you back tomorrow but no call back... Happened 5 times.
On june 15, 2019
Such a useless site and useless customer service office situated in maharashtra. I sincerely plead that please don't purchase items from shoponn. This site is fraud, useless and mr. Amit gandhi is one of the worst person who does not know how to handle customers. Even from grievance officer there is no reply coming. I had ordered 7 items one baby potty... Half product was sent tray was not sent and other 4 product also came damage. After telling customer care.. Reply is seller gave full and good product.. We can't today anything.. If asked for packing g cctv footage. That also they don't agree.
I ask for solution they tell we can't today nothing. I told i will complaint in consumer form

Such a useless site and useless customer service office situated in maharashtra. I sincerely plead that please don't purchase items from shoponn. This site is fraud, useless and mr. Amit gandhi is one of the worst person who does not know how to handle customers. Even from grievance officer there is no reply coming. I had ordered two items one umbrella and other havoc deo. They have send me umbrella which is worth not even rs.125/- and they are saying in website that it is worth mrp rs.1000/- which they are giving for rs.199/- and delivery charges also. But when the product came they changed the colour and the product is not even worth rs.125 or even less than that. Consumer complaints are being looked by ms. Neha and senior officer ms. Shruti but both don't know how to talk to customers. Both should be chucked out immediately. All fake site and youngsters are just coming for time pass in this organisation. Please don't purchase items for god sake from this site shoponn

The item i purchased using a kangaro slot punch, using a paypal transaction, on may 13 2019 which the shoponn immediately marked as rejected. I waited until may 16 2019 for them to reverse the payment. Since it did not happen, i called them on may 16 2019 on their support number. I was told it will happen in the next two business days. I sent them a reminder email on may 20 2019. There was no response for the email until now, so i called them again and did not get a satisfactory answer. They wanted my bank info to transfer the funds. They did not ask for bank info during my previous call or respond to my email on the same lines. I cannot trust them with my bank information. I want paypal to intervene to reverse this transaction for me. I trusted them as paypal was working with them.

Dear sir, i have bought a new symphony air cooler model diet 50 i from their dealer m/s nipurn engineering pvt. Ltd vide invoice no. 16126 dt. 30/03/2019 which was delivered on 04/04/2019. On 15/04/2019 it was suddenly stopped working. Hence i have raised service request in the company website vide reference number bl[protected] dt.15/04/2019. After that i have call several time to company customer care and shoponn, but did not get any resolution. As per company policy product is under warranty for one year and any defects has to be rectified with in 24-48 hours from the request date. So far more than 20 days over there is not single call received from company. Hence i have raised this grievance in front of you for speedy and favorable resolution to my complain. Thanks & regards

I ordered sparx shoe from your site with order id orn[protected]
On[protected] with price rs.1252/-. But that was cancelled on[protected] due to some unavoidable reasons. Till now i didn't get the refund for that order. They are not responding to mail and phone numbers. Please help me with this issue. Their website showing that the order was cancelled. But they didn't mention about refund.

I tried to purchase a brush pen from Shoppon. The money was deducted and I couldn't see the transaction in my account. I tried calling customer care 10 times but they picked the call after 2 hours. I recieved the order number for product.

Your order ORN[protected] has been placed successfully and we will update you with the courier details as soon as your order is dispached.

I tried to cancel the order when I enquired about this company. later, I rejected the courier because I felt that was a fraud...

Now, I see the product is returned back to warehouse but I am trying to request them to refund the money..No reply on mails...they are not picking the calls