Shopume.com — Payment Deducted but product till not received

Address: Kolhapur, Maharashtra

I have purchased MI powebank through shopume.com on 121/01/2015, 08:06 PM Order #13286, Payment Deducted immediately and got confirmation that it will be delivered within 3-5 days but no response till date. Daily I called to Customer care and their stores 3-4 times but no body is there on other to respond, only can hear recorded voice. Also tried to track order status on their web site but no shipment found. I have sent mail to their id provide on site asking for delivery status but did not get till date. I never had such bad experience with any other online site.
--- Mr. Pratik Patil [protected]