Shree Maruti Courier Service — parcel delivery

Hi guys,

My friend sent this parcel on 26th oct, 2019 as urgent delivery and paid 4, 900 (From gandhinagar to sydney, australia)
This parcel was received on 9th nov, 2019 and i have to go and collect this at fedex depo.
By the way i had to coordinate this with fedex myself that parcel will get delivered on 9th at night (Arrived in australia on 9th 5pm)

So why did i pay you for urgent delivery, and gone through all pain?

I need you to escalate my complain.
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Shree Maruti Courier Service customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2019
Shree Maruti Courier Service Customer Care's response
Dear Customer,

Thank you for writing to us,

we have noted your complain and apologize for the below query and the same has been forwarded to our concern team.

We will look into the matter on the below feedback shared by you. And this kind of error will not repeat in future again.
 
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