Shuttl — Poor Service

I have taken a Pass for 4 rides worth Rs 380/- which is valid for 9 days. But before I could avail all my pass, the app service becomes unavailable for me. I have been trying it for full day but could not avail this service. This is a very poor service. It now showing unavailable to reach the server. My mobile no is [protected].Please rectify the same by renewing the pass or refund me my 1 day pass money of Rs 130/.
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