Skechers India — Uncomfortable and unbalanced shoes

I have been trying to get a pair of shoe replaced for the last 2 years. The shoe was not comfortable and it's base was unbalanced. I reported the same to them but they did not paid any heed to it. Skechers India does not value its customers as they value the customers of other countries. I am their regular customer even till date, but what they did was very unethical.
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Dear Customer,

Allow us an opportunity to connect with you and discuss this in detail. Please write us at customercare.[protected]@skechers.com for us to assist you further.

Regards,
Team Skechers India

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