| Address: Techno park 5th floor, Rajiv Gandhi IT Expy, Customs Colony, Sakthi Nagar, Chennai, Tamil Nadu 600097 |
| Website: skill-lync.com |
Dear Sir/Mam
My name is Alan John.I am pursuing BE computer science at SNS College of Technology .
On march i enrolled for a PG-Data analytics and Data Science course on skill lync a edtech company.
I paid 5000₹ as registration fees and i was informed about 22 months Emi of 6819 . After that i followed every procedure of eduvanz (loan partner of skill lync)
Till December I have paid my emi correctly.
But unfortunately my father was hospitalized and my family situation is very bad and I I'm working in a machinery shop as part time in between my college studies to look after my family and my father's hospital bill. I couldn't able to pay the emi . So there is no other way and I decided to cancel the course. I contacted eduvanz and they told me if the course is cancelled the emi will be closed.
I tried to request Skill lync but they denied by saying cancellation policy is not available etc …
Note : Terms and conditions of skill lync where the policy is like : All course purchases are NON- REFUNDABLE on any type of payments viz., pre-book, installments or full payments.
When i did the all loan procedure from eduvanz i signed a e nach mandate.
Provided them adhar card, pan card and e nach mandate signature on there form and submitted online.
And disbursal process was done but the money didn’t came in my bank account.
I just had to pay emis..which was not possible as my family condition is very bad ..
So i raised tickets on skill lync support system but it seems they are not willing to help.
And repeatedly saying cancellation is not possible ..
And from thereon eduvanz people are calling me frequently and asking to pay the EMI. Also they are telling that they will file criminal case against me.
They are continuously calling me for EMI and harassing me by saying our executive will visit your residential address for collection etc..etc..
As a student, I'm depressed and couldn't concentrate in my college studies and part time job.
Now what to do..
Please need a help
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