Skill Lync — Need to cancel my course in skill lync

Hi sir on Feb 9 I have joined course in skill lync course on qa automation testing due to family problems I need to cancel my course but they are not cancelling my loan account and again and again asking for emi payment
Please help to solve this problem.
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Hi Ankitha, we couldn't locate your customer record in our database. Please provide us with your registered contact details at [protected]@skill-lync.com to assist you better.

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