I have Skoda rapid automatic 2016 model. Recently while reversing my car, I hit a pole and damaged my rear bumper and parking sensor. But when I tried to find a service centre for my skoda car, I found out that the only official service centre (sagar autotech Pvt ltd) got shut down very recently. With no other option to go, I contacted the old service centre (sagar autotech) to change the rear bumper and repair my sensors. The employee knowing that I have nowhere to go with no official complaint redressal mechanism, behaved very rudely and arrogantly. At one point of argument, he even told me to go to indore if I wanted the repairing done.
I want skoda to start the official service centre in bhopal as soon as possible. Because without that, we skoda car owners will be at the mercy of sagar autotech employees, because they are the only one to have genuine Skoda spare parts left, but no complaint redressal system left.
And they (sagar autotech) shut down in the first place because of their unfair service practices and unprofessional work culture.
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