Skoda India — car servicing

Address: 26-A, Sarojini nagar,, Kanpur, Uttar Pradesh, 208005

We have a skoda octavia automatic car top end model. We are facing problem
In its gear box that it misses all the time. Its engine produces a very different sound at times while driving. We have complained about it to the company's customer care. We have given our car for servicing at the lucknow service center from more than a month and they are not able to solve the problem by saying that they dont have the necessary part. From more than a month our car is lying with them. We are ready to pay for the services but still no respond from the company's end. Please this is ymto bring to the notice of all the other skoda customers the problem we are facing with such a big renouned car company. Actions should be taken against them.