[Resolved]  Skoda India — fuel system failure in new rapid

Address: Pune, Maharashtra, 411045

Website: www.skoda-auto.co.in

Dear sir/madam,

This mail is with reference to the trail mail and ended below.

Thank you so much for considering the major part of the expenses towards servicing my car and cover it under your goodwill gesture.

As mentioned by your executive, this breakdown has happened due to contaminated fuel. I have always filled fuel from approved fuel pumps which are located in the city limits. There is no other way that i can keep a check on the quality of the fuel beyond filling it from the quality approved pumps. This is my 3rd car in last 10years and i have another car which my spouse drives and we fill fuel from the same pumps, but we have never ever faced this problem.

My car went for servicing a month back and there were no intimation given to me regarding this issue, where as your executives mentioned that this has not happened overnight rather has happened over a period of time.

It makes no sense for me to spend even a single penny towards something where i have not committed any mistake. The estimate given is around 30, 000 inr, which is a big sum of money and i can't pay it for an issue where i have no involvement.

I would request you to consider this and cover entire expense under the goodwill gesture.

Hope to get a positive feedback from you.