Skoda India — poor service and non availability of parts

Address: Priority Skoda workshop

I am a owner of skoda rapid diesel (Dsg auto) car. My car is 3 about three years old. I the first week of september 2019 abs sensors of my car (3 in numbers) had failed, when i visited the skoda workshop which is situated in verna industrial estate, verna, south goa (In the first week of september 2019) i was told that the abs sensors for skoda rapid are not available and they require some time to order and get them.

Meanwhile i was enquiring about the availability of the abs sensors after every 3-4 days, in the month of november i. E.in the second week, i finally met with accident and the sole reason for this accident was failure of abs sensors which were unavailable with the workshop for about 1 and half months.

Now my car is lying with the above said skoda workshop for about a month due to unavailability of rear body parts of rapid car for repairs.

This is a humiliating and unacceptable situation which skoda puts their customers to suffer for.

Lastly i compromised and asked for a substitute car. Very sad to say that the skoda workshop is also not having any substitute service car to provide it for its customers who are getting suffers for such an irregularity of the company.

Henceforth i will never buy skoda car and will not even suggest anyone to buy.
Was this information helpful?
No (0)
Yes (1)
Skoda India customer support has been notified about the posted complaint.
 
1 Comment

Comments

Not yet resolved

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Skoda India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    1244
    Pending
    0
    Resolved
    732
    Skoda India Phone
    1800 209 4646
    1800 102 6464
    Skoda India Address
    A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
    View all Skoda India contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR