[Resolved]  Skoda India — Problem with second gear

Address: Jodhpur, Rajasthan, 342001

Dear Sir

I khushbu dave purchased your product skoda rapid on 20/01/2016 from Jai Cars Pvt Ltd. Jodhpur is immensely dis satisfied with after sales support provided by your organisation.

My AC vents is emitting white fumes, I have problem with my second gear, it is not working properly and also windows of driver side making absued noise after getting wet. I have already visited the service centre thrice regarding the malfunctions but no attention has been paid, still facing all those problems. once they change my gear but still facing the same problem and I am not satisfied with the solution which they provided to me and service advisor is saying that the way you change your gears is not ohk change your driving pattern this is ridiculous, I have so many cars but i have problem with my rapid only so i think my driving pattern is ohk your car is not good.

There is a quality issue in the steering mounted controls ie both the volume adjust button and folder changing button in the steering got damaged is this the quality u manufacturer in the premium segment sedan vehicles. when asked with the service partner they say that they dont have the spare to replace the both the adjusting buttons in the steering.Myself very much disappointed to see such pretty things are manufactured in sub standard materials. i need this to be replaced in warranty. Does all plastic materials used in the car is of such low quality ?

My car will go out of warranty in this month. kindly provide some solution for the above mentioned faults before the warranty lapse else the company will leave me no choice other then going to the consumer forum.

please do the needfull at the earliest and oblige.

thanking you

Yours Khushbu Dave
Vehicle registration number RJ19-CD-9382
Chassis NO.
TMBBUKNA5G020030
ENGINE NO
CWX119745