Skoda India — Quality Concerns with Skoda Kushaq Purchased on May 22, 2023

Address: Lasudiya, Indore

I hope this message finds you well. I am writing to express my disappointment regarding the quality of the Skoda Kushaq that I purchased on May 22, 2023. While I initially had high expectations given the premium nature of the vehicle, I regret to inform you that my experience has not met these expectations.

Within a short span of a few months since my purchase, I have observed significant issues with the paint quality of the vehicle. Not only has the paint begun to peel off in certain areas, but there are also noticeable stains and blemishes on various parts of the car's exterior. This degradation in the paint quality is particularly concerning, as I had anticipated a higher standard given the reputation of Skoda in the automotive industry.

As a discerning customer, I invested in the Skoda Kushaq expecting a combination of performance, reliability, and superior build quality. However, the issues I am currently facing with the paintwork undermine the overall ownership experience and raise questions about the durability and craftsmanship of the vehicle.

I believe that such issues are not reflective of the premium branding associated with Skoda, and I had not anticipated encountering such problems within such a short timeframe post-purchase. Given the circumstances, I am left with a sense of regret and dissatisfaction, leading me to reconsider my decision to opt for a Skoda vehicle.

I kindly request your immediate attention to address this matter. I would appreciate it if you could arrange for an inspection of my vehicle to evaluate the extent of the paint damage and propose suitable remedial measures. Additionally, I hope that Skoda's esteemed reputation for customer satisfaction and quality assurance will be upheld by addressing my concerns promptly and effectively.

Thank you for your understanding and cooperation. I look forward to your prompt response and resolution to ensure that my confidence in Skoda's products and services is restored.