[Resolved] Skoda India — skoda rapid automatic - terrible pick up and no answer for the technicians

[Resolved] Skoda India — skoda rapid automatic - terrible pick up and no answer for the technicians

L laxsnigdha from Hyderabad, Telangana Aug 17, 2017

I have purchased scoda rapid after having good experience with skoda octavia for 12 years. But the experience with rapid automatic has been terrible. The pickup is horrible, the engine raises rpm to 3500 when the gear shifts from 1 to 2 and 2 to 3. After several complaints to the service center and multiple trips the problem has not been solved and the service center has no clue what is going on. They keep telling the the software need to be changed and they do something but the problem has has not been solved. Its very annoying to drive the car. I would never recommend anyone nor take another chance with scoda. Terrible car and horrible service. Never expected this from scoda. The car now is equivalent to trash Was this information helpful? No (0) Yes (0)
Sep 18, 2017 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Aug 18, 2017 Skoda India Customer Care's response Dear Customer, Kindly share your name, car registration number, contact details, dealership name and its details. Accordingly we will have our service representatives connect with you. Regards, Skoda India
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Comments

S G Lakshmi Ramanan

from Bengaluru, Karnataka

Aug 23, 2017

Hi

My skoda rapid car bearing number KA 03 MX 4963 had a breakdown and they diagnosed it as an ECU failure

I had to pay for the part although I feel this should have been done under warranty I request that the amounts paid by me be refunded at the earliest

Regards

S G Lakshmiramanan

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