| Address: Tiruchirappalli, Tamil Nadu |
Bought the car in the year 2015 end feb.
Second incident of fuel injector in 2 years
Second incident date 10.12.2017
Post switching off the engine still the fan noise continues for few minutes to which i was informed that happens in skoda.in the year 2016 i was driving from chennai to pattukkottai enroute almost closer to my home town first time got the glow plug warning sign. On contacting skoda assist i was informed not to drive and vehicle need to be towed in flat bed truck. I was informed from service center there is problem in the 4th fuel injector and needs replacement. Reason was informed to me that it could be due to poor fuel. We are having 4 cars in our family unfortunate only rapid gets into fuel injector issues whereas all our cars are fixed with limited number of fuel stations and fill only in 4 different cities with selected fuel stations although only skoda rapid fell into this trouble. Post replacement of injector, vehicle was running good. Exactly in a year time again caught with the same issue. This time is worst that while i travel with my mother who underwent surgery and returning home post treatments stuck in the middle of the journey. This time it put me really down how reliably i can travel with skoda rapid which is having tagline "simply smart". Skoda road side assistance was keen on getting payment but not to help. Bajaj alliance made nice arrangements but took more than 3hours further continue journey with my mother. Thanks to bajaj alliance to made us safely reach home although it was past midnight. Next day received call from service center stating on diagnosis found fuel injector issue. Within the warranty and extended warranty i receive this problem twice.
Now my concerns are:
1. Post fixing this issue what is the assurance it'll not repeat again. First time issue i was given assurance that if good fuel quality then such problem will not occur. Since then i am more cautious for the skoda rapid to fill fuel only in selected bp stations. And certainly i cant doubt fuel quality. Since our totoya altis, honda amaze, merc. Benz are all fueled from the same stations.
2. If it repeats again by the time my car may be out of warranty, again skoda will rip me with the charges?
3.in what trust i can drive longer distance and night journey with skoda rapid?
4. Just driving for about 27000 kms i get into such issues repeatedly, how confident i can continue with skoda product
5. Always i amdired skoda rapid for safety and security as well the designs. But today it makes me worried choosing this car against my family wish, that skoda after sale is not at all good.
Whether to keep trusting and driving safe and secure with skoda rapid and further to drive skoda cars in the future are all depends on how skoda takes my issue in hands to provide a reliable service and compensate or alert families and relatives about skoda is in the hands of skoda only. Was this information helpful? | 
Contact No. [protected]
Car Reg. No. TN49 BZ 8669
Dealership Gurudev Motors, Trichy, Tamilnadu