[Resolved]  Skoda India — skoda rapid warranty | battery

Hi
Everyone i own skoda rapid diesel dsg purchased on april 2016. On friday i came to office without any warning signal on dash broad. I was about to leave office at 2:30 pm. I went down to parking trying to start my car. My car did not got started. I called to skoda rsa they have provided help. With help of them i have taken my car to service station. There after inspection they have told that battery has been died. It need to get replace and i have to pay for it. My concern, is it not so soon battery has been died. Is this called quality of product skoda india is selling in india. When i was buying this one everyone force not to buy skoda cars they were told me that skoda india didn't care about customer they just say. I said things will get changed along with time. It was very hard for me to decided to go for skoda. I am here to not to spoil any one name i am here to get my issue resolved.

I have extended warranty and i always my vehicle to the skoda authorized service center and top of these all i don't have any after market accessories in my vehicle because i opt 2nd top model so everything is company fitted...

I know you [skoda india] are trying hard to earn you customer love. I am also one of them which is looking help from you on this. Please help me on this so i can say proudly. I am part of skoda family..

Waiting for you response
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Oct 9, 2017
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2017
Skoda India Customer Care's response
Dear Customer,

Kindly share your name, car registration number, contact details, dealership name and its details. Accordingly we will have our service representatives connect with you.

Regards,
Skoda India
Sep 07, 2017
Updated by abhi084139
Abhishek Singh
Sep 07, 2017
Updated by abhi084139
Thank you so much Skoda India. Detail has been shared over the message. Waiting for response. I will share the help detail what ever i will get from Skoda India. At this point of time i must say that those people who said skoda India wont listen to their customer are wrong. Skoda India Team has proven them wrong. I appreciate to Skoda India . keep it up ..

Respectfully
Abhishek SIngh
Sep 08, 2017
Updated by abhi084139
Day 3 till now didn't got any update. Still my issue has not been resolved.Waiting to get it resolved. Since last 8 days my car is Skoda authorised service station..
Will update on progress ...
Sep 10, 2017
Updated by abhi084139
Day 5 :- No update from Skoda India...Still waiting for their response..Will come and update again..
 
2 Comments

Comments

Hi Abhishek,

Please let me know what solution you have received. I am facing the same problem and bought top model Skoda Rapid Style Plus AT in March 2016. I also got to know that battery has worn out in just 18 months. Skoda is asking to pay for it as battery is not covered under warranty.

I am feeling same as you coz' I also went for Skoda even after people told me not to go for the same. Its almost 15 days but no one turned up!!

Abhishek Jaiswal
Hi Abhishek, I did you get any solution.

I have same problem at my vehicle is the Kurla service center in Mum.

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