Skoda — Misguiding staff, Looting attitude, Warranty Claim Issues

Address: Krishna Automobiles Chandigarh

A few years back I made a blunder by buying a Skoda car (Registration number - PB11BW 0010) and I am paying for my decision till date. The parts of the company are of the worst quality one could ever imagine (I bet Maruti makes better cars than Skoda) and the attitude of the company to loot the customers and fuel to the fire. Recently, my car's Air condition started malfunctioning and I visited Krishna Auto Sales, Chandigarh where I was told that the compressor or my car needs replacement and an estimate of 80, 000/- was provided to me. To my luck, Mr. Mann working with Krishna Skoda Ludhiana came to my rescue and informed me that there was nothing wrong with the compressor and it was just some sensor that needed replacement. After getting the required service done, the car was delivered to me but to my horror now the gas was still leaking and I could still hear the hissing sound from the AC vents (I would also like to add here that my friends travelling with me in my car never fail to mention that I should have bought a Maruti instead) When checked up again, I am being informed that the AC coil has leaked and needs replacement, which had already been replaced a year and a half back from Sidak Automobiles, Karnal (Not to mention the SUPERIOR quality of your products that every 6 months a part malfunctions). I am being declined warranty on the part on the basis that the people at Sidak Automobiles, Karnal had not changed the required parts at the time of service.

I lodged a complaint with the customer care today itself and there is no revert till now. It's been a month that i have not driven my car. I have the entire track record, dates, parts replaced, etc. which will make it easier for me to openly increase awareness regarding your top quality products and amazing customer care services to my friends, families, followers and what not.

If you people really do care about your customers (which sounds funny now), please feel free to call me on my number +91 [protected] so that I can have one final word from one sensible person before I start to proceed with my plan. The registration number has been attached with the email, which will make it easier for your people to extract the car history.