Skullcandy — No updates on my order

Address: Second Floor, Chandra Bhawan 67-68 201, Nehru Place, Delhi, 110019

I ordered one of their Hesh ANC headphones. After they received payment, they sent a message saying that they would process the order as soon as possible, along with an order number(which is completely useless because you can't use it for anything).
It's been two days and they haven't given any updates, I tried emailing their customer support and got no response.
I know it isn't actually Skullcandy but an authorised dealer called 'Brand Eyes Distributors Pvt Ltd' still that's no excuse to just take people's money and not give any response whatsoever.
I will wait a maximum of 1 week, then if there are no updates, I won't be contacting their customer support anymore. I'm taking them to court because yes I am that petty.