Skullcandy — warranty not honoured

rohandeshpande

from Pune, Maharashtra

Oct 16, 2017

Address: Mumbai City, Maharashtra, 400028

Website: www.brandeyes.in

I bought a skullcandy headphone last year which stopped working in august this year. As per brandeyes (Skullcandy warranty agency), i have physically mailed them my headphones last month.

But till now (Even after a month), i have not received any update from them. They don't reply to mails and theier customer care is always busy. Nobody calls when i register a callback request.

There are two tickets created (#50234 and #42175). Brandeyes customer care can call me at my registred mobile number (Mentioned when i sent them a reply) or they should tell me what happened to my headphones warranty on [protected]@gmail.com (This is my personal email id, not skullcandy email)

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Comments

Dwaraka reddy

from Hyderabad, Telangana

Nov 13, 2017

My headphones was repaired i want to replace it i have warranty still 3rd April 2018

Tanya Shroff

from Bardoli, Gujarat

Jun 5, 2018

I want to replace skullcandy earbuds. When I tried to email they didn't respond well. When i called them then didn't pick up. My earbuds got damaged in 3 months only since then im not using it. I purchased it on july 2017. Still in warranty period.