Sleepwell — complaint against 2 spine bond mattresses

Address: New Delhi, Delhi, 110029

I had purchased 2 spinebond mattresses of size "6x3" from your dealer "jyoti furnishers" arjun nagar, new delhi-29 on 12th august 2016.
The dealer has suggested me the product as a back pain specialist but, sorry to inform you that now, it has been 1 year and 4 months both the mattresses had bend down from both the sides that all our family members have started suffering from back pain. Our doctor has consulted us to change our mattresses to prevent from further back pain.
We had high faith on your esteemed brand and were using sleepwell mattresses for over 25years but, with much disappointment, both the mattresses turned out to be pain for us.
We request you to kindly change our mattresses with the new and better ones as soon as possible.

Regards
Sucheta rani aggarwal